Dispatch time is within 3-5 business days. Items are sent as first class post within the U.K, and Royal Mail Airmail everywhere else. If the item needs to be rushed this can be arranged for extra delivery payment. Please message us to arrange this in advance.
Payment Items will be dispatched withing 1-2 business days, upon receipt of payment. You can cancel at any time up until we send the dispatch notification. This means we've already invested the labour and postage costs involved in dispatching your item. After dispatch no returns are allowed, unless damaged in transit. This does not affect your statutory rights. Shipping
Returns & exchanges
Refunds and Exchanges We package our items very well, to ensure they arrive at your door in the best possible condition. However, if the goods are damaged in transit, please return them to us and I will offer a full refund, including your postage cost back to us. Photographic evidence of the damage to the parcel & packaging and the item itself will be required before you send the item back to us. Please note photos of the parcel and the item itself will be needed, otherwise a refund will not be given. This is very important as we will need this proof to submit a claims form for damage in transit to the courier, so we can refund you.