Most orders are shipped First Class Mail via the United States Postal Service in a bubble mailer. In some cases your order will be shipped in a priority flat rate box due to weight and size considerations.
We ship orders Monday-Friday within 24-48 hours of payment received. We do not ship or process items on Saturday or Sunday. Therefore, orders placed on Saturday or Sunday will be mailed by Tuesday if not before. Additionally orders placed on Thursday or Friday may not be processed until Monday.
Orders within the US usually take 3-5 business days to arrive, please include a message along with your order if you need expedited handling and we will do our best to accommodate your needs!
International shipments to Canada, United Kingdom, France, and Australia are no longer available.
It is the customer's responsibility to provide a correct address that can accept deliveries.
Etsy Direct Checkout, Etsy Giftcards and PayPal are currently the only available payment method.
Returns & exchanges
Have a problem with your order and need to process a return for a refund? No problem! Craft Making Shop makes it easy to process returns. Craft Making Shop accepts returns and issues refunds for products up to 90 days from the date of purchase.
Any purchases made more than 90 days prior will not be considered for a refund or for the 100% Money Back Guarantee.
Please send the tracking ID number to Craft Making Shop via Etsy Convo. Send your returns in their original packaging with a copy of the original invoice to:
Craft Making Shop Emma Harvey LLC 7324 Gaston Ave, Ste 124-351 Dallas, TX 75214
For lost items, please contact us via Etsy Convo within 15 days of purchase we will be happy to work with you to make the order satisfactory to you!
For cancellations, please contact via Etsy Convo within 8 hours of purchase. All cancellations, regardless of the purpose or reason, will be subject to a 10% restocking fee due to a loss of sales opportunity. Typically we do not relist a purchased item until it is shipped and therefore have lost the opportunity to sell to another buyer.
CraftMakingShop reserves the right to refuse service to any customer at our own discretion. All payments will be refunded for orders cancelled by Craft Making Shop.