Custom Work:
I would be happy to create custom pieces just for you. Please message me or send an Alchemy request if you would like to discuss a custom design or order.
Size:
I clearly state size and length in every listing and do my best to show relative size in a photo. Please read this information BEFORE making a purchase. It's a bummer when a buyer leaves feedback saying 'it's smaller than I thought' or 'it's bigger than I thought' when the error is clearly on their part. So, please read my descriptions clearly. It will save us both a lot of disappointment. If you have further questions or concerns about size, please contact me before making your purchase.
Bangle Bracelet Size Exchange:
All standard size bangle bracelets (S, M, L, XL) can be exchanged for a different size if needed. A $2.75 domestic shipping fee will be charged for me to ship the new bracelet to you. International shipping rates vary by destination. Please message me if you need to exchange a bangle for a different size to arrange the exchange.
Sales & Discounts:
Please visit my store regularly for featured sales and discounts. Note: Volume discounts cannot be combine with other discounts. I will honor the sale or volume discount that gives you the larger amount off your total purchase.
Repairs:
If you feel your jewelry from Akula Hope Designs has become damaged due to our craftsmanship, you may send it back for repair. Each item is handcrafted. If the original item can not be repaired, a similar replacement item will be given.
If damage occurs due to wear or mishandling, the item can be repaired for a fee. Shipping fees are the responsibility of the buyer.
Please contact me prior to shipping any repair items.
Gemstone Properties:
***You will note that in many of my item descriptions I offer bits of information on the healing properties of the different gemstones I use. These qualities are given for information purposes only and to give a glimpse of what different cultures believe about these stones. They are not meant for the diagnosis or treatment of medical ailments.***