Your order will ship via USPS First Class Mail within 3 BUSINESS days, unless otherwise noted. For details, see each individual item description.
Handmade items have longer turn around times, 3-5 BUSINESS days. If a handmade item is purchased with another item that would otherwise be shipped in 3 BUSINESS days, your entire order will ship when that handmade item is completed.
***I do not have control over the postal service. Therefore, once package is confirmed for shipping and a tracking number has been provided to you and package was picked up by USPS, I am NO LONGER responsible for your order.
I ship to the address listed on your account, so please make sure it is correct. Lost orders cannot be replaced.
INTERNATIONAL SHIPPING POLICY:
International orders are shipped via USPS First-Class International. Shipping times can vary due to clearance through customs. Shipping cost is dependent upon weight of package. Please verify shipping costs with me before ordering.
Returns & exchanges
*Handmade or Special Order items are NON-REFUNDABLE.
*No exchanges/returns will be allowed for Domestic and International orders.
*Refunds are not allowed for international orders.
*Refunds for U.S., Puerto Rico and Canadian orders; you will need to contact me first. If a refund is approved, you will be refunded on the items only. Shipping costs are non-refundable.
You will need to return the item(s) along with a copy of the original invoice or packing slip, re-package and pay the shipping cost. Items will be your responsibility until I receive it, so it is recommended that you mail requiring a signature for delivery.
Refund will be made when I receive the items from you.
Items pictured may not look exactly the same in person as it does in photos. It may be due to lighting circumstances when photo was taken, or even due to monitor settings or different devices you may be using to view listings. With that said, items and/or colors may look brighter or duller than they are.
Items that are handmade will always be similar to what is pictured, but not exact. I will always try to re-create the item as close as possible, but that may not always be the case. If you have questions regarding a listing, email me.