will be shipped in 3 to 5 business days after receiving paid order. items are new and in perfect condition when shipped out. Ceramic items are breakable. I pack each item carefully so they will ship ok. sometimes in shipping items get damaged and the USPS has insurance to cover any damage. Buyer must file claim online if damaged in shipping. brakage after you receive item is not covered.
we accept payment by paypal or credit card or etst gift certificate tru etsy
Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If a items needs returning the buyer must pay shipping on return item within 5 days and a refund will be issued. If there is a problem with your item, Please contact me. Shipping charges is NOT refundable