International Orders: Packages will be sent recommended via Hellenic Post service Monday to Friday. The buyer is responsible for all customs, taxes, duties, etc. charged by their countries.
***VERY IMPORTANT*** All taxes, customs etc for international orders are the responsibility of the buyer.
Approximate Shipping Times:
Shipments to Greece and Europe usually take 3 to 5 business days to reach their final destination. Shipments to USA/Canada/Australia/Everywhere else usually take1to 3 weeks to reach their final destination.
While it is very rare that any of these things happen, please understand that Little Fairy Cottage cannot be responsible for the USPS or another country's postal system, this includes lost, damaged,or stolen items after delivery. Mail is recommended.
Shipping rates includes packing and handling costs.
Payments are made through PayPal , credit card & debit cards and Etsy Gift cards. Your item will be shipped when payment is received. I reserve the right to cancel a transaction if payment or payment arrangements are not received within 24 hours.
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy with the item you received, please contact me within 3 days of receiving your item. It may be exchanged or returned and the cost of the item will be refunded (shipping costs excluded) once the item is returned back to me, provided that it has not been used/worn.