We ship as soon as possible from Monday to Friday (Your purchase will be shipped in 1 or 2 working days).
We ship worldwide from Portugal and the shipping cost will be 3.50 euros. This price (3.50 euros) is to one item in registered mail with tracking number. Each aditional item will be 0.65 euros. For handbag handles, the shipping cost is 4.50 euros plus 1.50 euros for each aditional item. We are very careful in the packaging, sending always with bubbles to avoid problems during the shipping.
We ship to your etsy address only. Please, don’t forget that sometimes items are going from one side to the other of the world. This takes time to be delivered. As we always ship with tracking number it is easy to see where the package is at any moment (feel free to contact us if you have any doubt tracking the package). The package will not be considered lost until it has passed 45 days for international shipping.
You can pay with credit and debit cards, Etsy gift cards and other international payment methods - direct checkout.
We accept Paypal. Even if you don't have a Paypal account, you can still pay with your Credit Card through Paypal.
If you pay by paypal E-check, please allow 3-7 days and we will ship it when we receive cleared payment.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We accept returns within 5 days after receiving the package, if the item is in the original condition sent. The return cost is paid by the buyer and we don’t refund shipping cost, only the item value.