Once the personalized sign order is placed you will receive a proof of the sign through an Etsy Convo in about 2 days. Please check this for spelling errors and name placement. Once approved the sign goes into production.
******** All Personalized Items need proof approval before proceding
******** If I do not receive an approval within 3 days after your proof is sent your order my be canceled and you will be issued a full refund.
******* Incomplete information and not approving the proof can result in shipping delays or order cancellation and a full refund.
Our signs ship out USPS Priority. Production time can vary depending workload. Once the sign is completed it will ship out USPS Priority mail. Priority mail usually takes an additional 1-3 business days to get to you. Keep in mind the delivery time is not guaranteed by the Post Office it is just an estimate. I tell all my customers that some times the post office can be unpredictable especially around holidays. I have had a First Class package get to Hawaii in 3 days but I have also had a Priority mail package take 6 days to get 2 states away.
All Payments are required at time of purchase. Payments for your order can be made via PayPal, Credit and Debit cards.
Returns & exchanges
There are no refunds on custom or personalized items and decals under any circumstance. If you need to cancel a personalized order please contact me ASAP. Once the order goes into production it cannot be cancelled or refunded
Generally speaking all sales are final. If an item gets damaged in shipping please let us know within 10 days and we be happy to work with you to resolve the issue. Also if you are having trouble applying any of our decals please let us know right away and we will try to help as best as we can.