All items are sold with a 14 day return. All returns must be unused and in the same condition and include all packaging that you received it. Shipping costs are not refundable. Buyer will be responsible for paying for your own shipping costs for returning your item.
** If you are not completely satisfied with your purchase for ANY reason, please contact me via Etsy email before you leave a neutral or negative feedback. I will do my best to make you satisfied.**
International Buyers - Please Note: All products will ship through USPS First Class Mail Intl /First Class Package Intl Service. It usually takes 7 to 21 days or longer to arrive. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering company or when you pick the item up.
really nice! very good condition.
5 days ago by Gisela
Great service from a responsive seller at busy Christmastime.
Feb 6, 2018 by Diane
The charm is in good shape - looks brand new (which I think it is). The only problem was the shipping. We went with this shop because it offered priority shipping while other sellers of the same charm at a lower price did not. Unfortunately, USPS seems to have bungled it and the charm did not arrive until the day after Christmas. I contacted the seller and she assured me that she chose priority shipping; to make up for the charm being late, she gave me a 10% refund (neither expected nor requested, but a very kind gesture on the seller's part).
All in all, I feel the seller did everything she could to comply with our purchase and tried to make it right when something went wrong even though it sounds like it was the postal service's fault, not hers.
Jan 9, 2018 by IGoByKatie
I'm so excited to add this to my collection of travel charms for my pandora bracelet! Thank you!