We use USPS Priority/First Class Mail or FedEx depending on cost and shipping location. We insure all packages. If you'd like a tracking number - just ask (usually you will receive it in an automatic message when the art is shipped out).
If you need your Canvas by a certain date please ask about Express shipping options.
Please make sure your address is correct (and your Paypal/Etsy account does not have an old address)- We are not responsible for wrong addresses.
All major credit/debit cards through Direct Checkout and PayPal.
Modern Canvas Lab payment before any orders or proof images are created. All personalized/custom orders will be sent a proof image for your approval before printing. We will not create or ship your order until the proof has been approved.
Should you encounter any issues during the checkout process, please don't hesitate to contact us so we can help resolve the issue as soon as possible. You can email Modern_canvaslab@yahoo.com
Returns & exchanges
No refunds/exchanges are available on personalized or customized items.
We do offer new canvas if you receive your package damaged during the shipping, please let us know we will work to resolve it.
Your 100% satisfaction is our first First Priority - if you are not happy for any reason we want to know and will make it right.
Custom order's are available upon request. Please contact us to discuss your needs.
Please note that for marketing purposes, we will use past canvas images/proofs in our listing gallery ... if you prefer to not have your canvas/photo shown for marketing purposes in our shop, please let us know. By processing and submitting your By processing and submitting your Modern Canvas Lab on the Etsy Site:
You represent and warrant to Modern Canvas Lab providing information or services, that you own and possess all rights or own sufficient rights of third parties necessary to copy, produce, print or imprint each and every document or other item and portion thereof you submit.
You agree and covenant that at Modern Canvas Lab request, and without further consideration, you will promptly provide Modern Canvas Lab with reasonable evidence of such adequate and enforceable rights of third parties (i.e., consents, approvals, licenses or sublicenses), and agree that Modern Canvas Lab may provide a copy of these T&C to anyone claiming an infringement of copyright/trademark in your document or to law enforcement or other entities as required by law or as Modern Canvas Lab reasonably determines to be necessary to protect its rights or the rights of others.
PLEASE NOTE! Placing an order in our Etsy shop, you take responsibility for any copyrights.
CONDUCT OF USERS
You agree that you will not: (i) transmit via or through the Site any information, data, text, files, links, software, chat, communication or other materials that is or that Modern Canvas Lab to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, racially or ethnically hateful or otherwise objectionable; (ii) attempt to transmit any "virus," "trojan horse" or other software destruction or disruption device; (iii) intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to, any regulations having the force of law while you are using or accessing the Site or in connection with your use of the Site, in any manner; and (iv) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity.
By using the Modern Canvas Lab site, you agree to indemnify the Modern Canvas Lab for any and all claims, damages, losses, liabilities and causes of action (including expenses and attorneys' fees) incurred by them arising out of or relating to your breach or alleged breach of these T&C (including, without limitation, claims made by third parties for infringement of intellectual property rights). You agree to cooperate as fully as reasonably required in the defense of any claim. Modern Canvas Lab reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.