Need to see an actual color? Want to feel how high quality our tulle is? Order some swatches to see the real thing!
Price is per color swatch, so if you need to see just one color, choose a quantity of 1, if you need to see 3 colors, colors, choose a quantity of 3. Etc. Please leave us a note in your order with what color(s) you would like.
*** CANADIAN BUYERS*** Please be aware of the Canada Post labor dispute! https://www.canadapost.ca/web/en/blogs/announcements/details.page?article=2016/06/27/public_advisory_from&cattype=announcements&cat=newsreleases "In the event of a labour disruption, Canada Post will not operate. Mail and parcels will not be delivered, and no new items will be accepted. Any mail and parcels within the postal system during a work disruption will be secured and delivered as quickly as possible once operations resume." -Tulle Skirt Shop cannot be held responsible for delayed packages due to the Canada Post labor dispute. -----------------------------------------------------
We will usually ship our ready made items in 1-2 days of payment. For made-to-order items, please refer to the processing times listed. (remember, processing time does not include shipping time.) But we cannot send your order until all payments have cleared - be aware with e-checks!
We ship everything USPS, either Domestic Priority or Parcel Select within the United States. Domestic shipping generally takes 3-9 days. We ship International orders USPS First Class. International shipping can take anywhere from 10 days to 4 weeks. You will receive an email and tracking number as soon as we ship.
**For shipping outside of the continental US, please remember that international buyers are responsible for any and all taxes, duties, VAT and fees that they may be assessed by their country's customs office and postal system.
We can not be responsible for delays or lost packages if the address showing on the Etsy invoice was not correct, please ensure your current address is entered properly. We print our labels directly from that Etsy address. Any additional re-shipping charges that may be required in these circumstances will also be the buyer's responsibility.
If you have any questions, please feel free to contact us before you place your order.
New to Etsy? Here's a great guide to help you with your first purchase: http://www.etsy.com/help_guide_checkout.php
We only accept payment through Etsy, either via their credit card direct checkout or through Paypal. You don't need a Paypal account to pay for your order through Paypal. Click the payment button and it will give you the option to pay with credit card without signing up for a Paypal account. https://www.etsy.com/help/article/361?ref=help_search_result
Please email us with any questions or concerns you might have about about your purchase. We want everyone to be happy with their experience here.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
We strive for Customer Satisfaction. If you are not happy with your item please contact us within 3 days of delivery and we will do our best to help resolve the problem. All exchange issues must be resolved within seven days of delivery. We can only give a store credit.
Please keep in mind returns are not available on custom items and this is why it is very important to measure and not assume sizes or length! Any changes made after your order is already cut will incur a 15% materials fee.
We cannot do refunds. Imagine running a company where someone purchases something , wears it to their event, and then contacts us and makes up an excuse for wanting a refund. We know it happens. Seriously...... You are responsible for reading the entire listing, and then communicating with us if you need any additional help.
Shipping & expedited rush order charges will not be refunded. Refunds will not be given if the mail is at fault for an untimely delivery. The best situation is to ORDER EARLY and remember to give us your event date. We will not refund packages that go unclaimed, you may either be offered store credit or I may choose to send you the package again with shipping costs going to the buyer, this is up to the seller's discretion.
We are a small company and literally can't afford refunds for people who won't read all the information carefully, thanks for helping us out with that one.
All items are completely handmade and come from a smoke, perfume and pet free environment.
Thank you so much for shopping at the Tulle Skirt Shop! We hope you enjoy your purchases and come back again.