Gift vouchers Cathryn and Chloe's Couture Creations

$14.63+
Get Shipping Estimate
$14.63
$29.26
$43.90
$14.63+
In stock
Preparation takes 3-5 business days
Arrives from United Kingdom

Features
Handmade
Made in Walsall, United Kingdom

Item details

Welcome to Cathryn and Chloe's Couture Creations
Handmade bespoke cases for Phone/tablets, Glasses cases, Compact mirrors, Journal note books and Vintage hair accessories and other gift ware, all beautifully customized and embellished in lace, pearl cabochons, crystals and a fusion of new and pre-loved brooches and jewelry.
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This Etsy listing is for the choice of the following:-

Cathryn and Chloe's Couture Creations. £13.00 inc P&P
We sell them in denominations of £10.00 and can be used on any of our products.

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*By ordering with Cathryn and Chloe's Couture Creations you are understanding and accepting our policies and procedures feel free to message us with any questions you may also find our policies in the link below*

https://www.etsy.com/uk/your/shops/cccouturecreations/policies

Feel free to look one of the designs already shown in this listing or if you want something more specific then please don't hesitate to contact me directly and ill be more than happy to design something for you. Or for inspiration see our Facebook page or website.

*Please note the pictures in the listings are there to show you previous examples of my work, all my designs are one of a kind using a combination of pre-loved jewellry and brooches and other beautiful embellishments so I cannot make exact replicas of my previous work but I can make similar alternatives*
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Here are all the other ways you can keep up to date and in touch with us:-

NEW FACEBOOK FANS RECEIVE A 10% DISCOUNT! Just add my FACEBOOK page and then convo me on ETSY to receive your discount code.

FACEBOOK: https://www.facebook.com/cathrynscouturecreations
TWITTER: https://twitter.com/catchlocouture
INSTAGRAM: https://instagram.com/cccouturecreations
We also have own website: www.cccouturecreations.com

Postage and delivery please see our policies
https://www.etsy.com/uk/your/shops/cccouturecreations/policies

Thank you for visiting our store and hope you will return soon

Cathryn and Chloe


FAQs

All items both custom and ready made always come gift-wrapped in a cellophane back on a business backing card with our details on, then is individually wrapped in a strong vintage style wrapping paper.

For all products that are bespoke and have been specially designed and made will have a NO cancellations or returns policy - This means that once you have ordered and paid for the product and design has been discussed and comenced by myself then the no returns policy will be applied as very often pieces needed for products will have been ordered and time has been spent designing your item. No product is ever sent out until it has been approved and liked by the customer plus numerous pictures and messages are relayed throughout the whole design process. Returns for ready made items will only be accepted within 5 days if in a perfect condition. No cancellations are allowed once the item has been paid for but we allow exchanged of items.

All items both custom and ready made always come gift-wrapped in a cellophane back on a business backing card with our details on, then is individually wrapped in a strong vintage style wrapping paper.

For all products that are bespoke and have been specially designed and made will have a NO cancellations or returns policy - This means that once you have ordered and paid for the product and design has been discussed and comenced by myself then the no returns policy will be applied as very often pieces needed for products will have been ordered and time has been spent designing your item. No product is ever sent out until it has been approved and liked by the customer plus numerous pictures and messages are relayed throughout the whole design process. Returns for ready made items will only be accepted within 5 days if in a perfect condition. No cancellations are allowed once the item has been paid for but we allow exchanged of items.



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Shipping & policies
Preparation takes 3-5 business days
Arrives from United Kingdom
Estimated Shipping
Shipping to
Zip or postal code

Postage and shipping
If you wish to order and live in another country then please ask for a postage quote before making any purchase.
All orders will be sent via courier called My Hermes and is a tracked, recorded, insured and signed for delivery, If you require a next day special delivery then you must state this before paying and message me in order to get a quote then the appropriate delivery charge can be changed accordingly.

Lost/damaged parcels
If on a rare occasion your parcel should get lost in the delivery process I will replace the product and re send and I will make a claim from the courier company, also if your parcel arrives damaged then please let me know asap and take photographs so again I can make a claim and get your product re sent.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply, and please note that I am not responsible for any delays due to customs.

TURNAROUND AND MAKING PROCESS
If your item is custom bespoke made then allow to 1 to 2 weeks for time for the item to be designed, made up and also parts and embellishments that may need to be ordered in if I dont hold them in stock. Please ensure you message me before choosing a listing and checking out as full design requirements will need to be discussed and the proper quote can be given to you

For Ready made items allow for 3 to 5 working days despatch then allow for the Hermes delivery time scale of 3 to 5 days, I always try to despatch as quickly as i can but due to the volume of orders I sometimes only take the items to the post office once a week...

Want something different and made just for you are your style and taste?

Feel free to look one of the designs already shown my Etsy listings or if you want something more specific then please don't hesitate to contact me directly and ill be more than happy to design something for you. Or for inspiration see our Facebook page or website.


Payments

We accept payment through Paypal either via Etsy and our website.
Gift vouchers are available to purchase in denominations of £10.00

Full payment must be made upfront for both ready made and bespoke customized products.


Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Cancellations and returns for Bespoke custom products

For all products that are bespoke and have been specially custom designed and made for you will have a NO cancellations or returns policy - This means that once you have ordered and paid for the product and design and it has been discussed and confirmed by myself then the no returns policy will be applied.

Why is there a no returns policy?
Custom bespoke orders involve ordering specialist pieces that are needed for your product and will have been ordered, plus time would have been spent in designing your item..

What if im not happy with my design and order?
Please dont worry! No product is ever sent out until it has been approved and liked 100 percent by the customer and each order involves a meticulous amount of communication that involves numerous pictures and examples that are relayed back and fourth to fully show the customer all of their product, so I know they will be happy with it.
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Cancellations and returns for Ready made items

Returns will only be accepted within 7 days if in a unused perfect condition and is agreed by myself
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No cancellations are allowed once the item has been paid for but we allow exchange of items.

IMPORTANT PLEASE READ

Returns will ONLY be accepted for READY MADE PRODUCTS if returned within 7 days if in a unused perfect condition and is agreed by myself.
Should you wish to return an item then buyers are responsible for the return shipping costs, and if the item is not returned in its original condition,the buyer is responsible for any loss in value also.

Ready made items only
No cancellations are allowed once the item has been paid for but we allow exchanged of items to or of the same value


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Faulty broken items 14 day guarantee period

With all of our products whether they are bespoke custom or ready made we do offer a repair or replacement of any stones/cabochons if in the unlikely event that they should come loose, and we will only replace the same stones or cabochons that were originally applied on to the case, so please do not ask for alternative or any different styles.

Please note that this guarantee does NOT extend to any obvious willful damage i.e the case has been snapped or has been dropped. We will only replace or re-attach any stones
or cabochons that may have come loose within the 14 days of you receiving your order. of

What do I do if my order arrives faulty/damaged?
If for some reason your item arrives and it is either faulty or damaged then please contact me a.s.a.p with full details and photographs of the damage and I will advise on what to do and how to return the item.

PLEASE NOTE DAMAGED/FAULTY ITEMS MUST BE NOTIFIED WITHIN 3 DAYS OF DELIVERY AND MUST BE RETURNED WITH A MAXIMUM TIME FRAME OF 7 DAYS.

Additional policies

By making a purchase though Cathryn and Chloe you are agreeing to these terms and conditions. Please ask any questions that you may have before placing an order.

Terms and conditions for the order process

Custom made bespoke orders

For any bespoke order that is made from scratch then I usually quote up to a maximum of 2 weeks in order to allow for ordering and delivery of any cases or special pieces to arrive. This includes time to make the case, messages and updates will be sent to customer to let them know what's happening all of the way. Usually orders have taken just 1 week but I quote 2 weeks to allow for any delays of stock.
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Custom design bespoke orders for phone/tablet cases:-

Please note there are 3 separate listings priced as £15.00,£20.00,and £25.00 these are only to be used if your purchasing a custom design phone case and you have already agreed a design and price with me via personal message.

All design layouts pictures and ideas will be sent direct to the customer and only when the customer is happy with the design then a price will be agreed and only then you must pay for the item using the appropriately priced listing. Once a price has been agreed then you are required to pay the amount in full before any work is carried out, there are no refunds available for Bespoke custom products as very often pieces needed for your product will have been ordered and I would have spent time actually designing your item, but rest assured I can personally guarantee that I will send full clear pictures of your order before it is dispatched and you can clearly see every aspect of the order and only when your happy will I send it out to you, plus you are covered with the 14 day repair/replace guarantee in the unlikely event your product should be faulty in any way.

TURNAROUND AND MAKING PROCESS
If your item is custom bespoke made then allow to 1 to 2 weeks for time for the item to be designed, made up and also parts and embellishments that may need to be ordered in if I dont hold them in stock. Please ensure you message me before choosing a listing and checking out as full design requirements will need to be discussed and the proper quote can be given to you

For Ready made items allow for 3 to 5 working days despatch then allow for the Hermes delivery time scale of 3 to 5 days, I always try to despatch as quickly as i can but due to the volume of orders I sometimes only take the items to the post office once a week...

Want something different and made just for you are your style and taste?

Feel free to look one of the designs already shown my Etsy listings or if you want something more specific then please don't hesitate to contact me directly and ill be more than happy to design something for you. Or for inspiration see our Facebook page or website.