All orders are shipped on the same or the very next Business day of receiving the order. I am not responsible for the item after the Carrier has delivered the item. After the order shows as delivered in the tracking, it is the responsibility of the buyer to find out about lost item.
All Payment types are accepted.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 60 days of delivery
Ship items back within: 90 days of delivery
Request a cancellation within: 7 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
100% Satisfaction Guarantee. If you want to return for some reason, I will issue a full refund (less shipping). Thank you.
Request for Certificate of any stone, beads, strand should be made at the time of order or before shipment of the order.
We do wholesale pricing on bulk orders. If you want less quantity than what is listed, please do check with me. I will create a listing for a smaller quantity.