All items are sent flat in a cellophane bag and sent 1st class Royal Mail from UK. I aim to post within 5 days or cleared payment. I always obtain proof of postage.
Payment is accepted through Paypal. Please complete the purchase within 3 days.Custom orders will be started once payment is cleared through paypal. Please allow 5 days for your item to be made and then I will send it on it's way. If you need something sooner, contact me and I will do my best to get it done.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Personalised items cannot be returned and you are therefore advised to check all the information you supply us with is correct before placing your order. If, in the unlikely event that I have made an error with your order I will offer a replacement or a full refund.
Please note that colour reproduction of images shown on this website may vary depending upon your Internet hardware and software settings.
As each piece is individually hand made, no two pieces will look the same.