fast shipping, great communications, through no fault of theirs, one of the bridges was broke, communicated and they are replacing. They did everything right in packaging, shipping, just one of those things that happen every now and then. Will be back for more shopping. They are and they stencils are great!
Orders will ship within 3-5 business days. During super busy times, it may be a a day or two longer. No shipping on holidays or weekends. Shipping is by USPS.
Payment is due when order is placed. Payment may be made by by credit card or Paypal.
Returns & exchanges
No refunds on custom stencils. All custom stencils orders require proof approval by customer. Once approved, cut and shipped there are no refunds on custom stencils. Please review your proof carefully. You are responsible for correct wording and spelling.
Damaged or defective items will be replaced within 14 days after receipt. NO REFUNDS after 14 days of receipt of order.
Stencils are laser cut from .007 mil reusable stencil material. Simply wash your stencil with soap and water immediately after using and lay flat to dry.
Please note that letters with centers like a, e, o, p, etc.. and delicate fonts will have bridging to keep letters together. Simply fill in with same color as you are painting the wording with.
Visit my other store at www.bedlamcountrycrafts.etsy.com for beautiful primitive signs!