I will gift wrap your order so it is holiday ready!
Each package will be carefully put in a gift bag, tied off with a ribbon or twine I have in hand and with a personalized tag....
Feel free to message me with the details (how many gifts, names, message) and I will do the work! This will wrap your WHOLE ORDER!
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Shipping & policies
I ship worldwide! except Israel (due to postal regulations by Post Malaysia).
All orders (except digital downloads) will be shipped within 3-5 business days (according to Malaysia Public Holidays) once payment has been received. Shipping notice will be key into the system within a week after it is shipped. Drop me an email if you requires tracking information urgently.
Item(s) will be shipped from Malaysia via registered airmail (require signature) and delivery may take approximately 7 to 15 working days, depending on your location and the clearance by the custom check point at your end. Please note that I have no control over any delay in the clearance at the custom check point of your country and the delivery from such custom check point to final destination. All customs forms are marked as "Merchandise" and contents are specified with the actual retail value displayed.
Please bear in mind, there may be delays before and during peak seasons such as Christmas.
***Expedited shipping is available for an additional charge. Please contact me before your purchase for rates and shipping times.***
I will ship orders to the Paypal address shown on the transaction.
To track your Happy mail:
1. Cut and paste the tracking number to this URL:
2. The tracking information will start to show a few days after I have mailed it.
3. Once it has arrived at your country's mail facility, it will normally show: "Arrived / Processed at xxxx faility"
4. Then you can track via your own country's postal website.
I accept all payments made via PayPal (you do not need a PayPal account to pay with a credit/debit card). Payment is expected immediately upon checkout. If payment is not received within 48 hours of purchase, and no communication is made, the transaction will be cancelled and relisted without notice. If an order has been placed by mistake, or if you have simply changed your mind, PLEASE contact me to let me know, and avoid your order being voided/re-listed/sold.
Returns & exchanges
Refunds/Returns/Exchanges will only be made if an item arrives damaged, is defective, or if there has been an error on my part. Please read listing descriptions CAREFULLY in regards to colour, size, etc.
*Do take note that colours may vary per computer monitor*
Items you wish to return for a refund must be received by me within 30 days of the purchase date. I cannot accept returns after 30 days.
Items returned for any other reason will be refunded the purchase price. Shipping will not be refunded as Malaysia postal charges are quite expensive. You are responsible to pay the return shipping. For your peace of mind, I recommend using registered air mail on the item you're returning.
All refunds for returns will be issued as soon as I have the item in hand.
Please Never leave small children unattended with ANY hair accessories due to the fact that accessories/embellishments can become choking hazards if they become unattached. Small children should be supervised at all times while wearing any items containing small pieces.
I accept custom orders, just convo me.