This listing is for RUSH turnaround for custom orders for 1 day processing/delivery of digital goods.
PLEASE READ ENTIRE LISTING:
*Please message me beforehand to ensure that I can complete within 24 hours.
*DOES NOT APPLY TO THE FOLLOWING:
*Custom Family Portraits. Please see separate rush listing for personalized family portraits. *Custom Logo Design *Purchases made AFTER 4pm Friday through 12am Monday Morning of each week. *Shipping of any physical items - ONLY applies to the designing/digital delivery process. *
• 1-2 business days prior to shipping for items that DO NOT require personalization (RTS items & photoshop templates). 5-7 business days prior to shipping for items that require personalization.
• All items are delivered via USPS First Class mail, unless purchasing a digital good. First class mail does not guarantee a delivery time (but it's usually 2-5 business days within USA and 2-4 weeks for International delivery).
• Prints are packed in a cello protection sleeve with a cardboard backing & shipped in a padded envelope.
• Sticker sets are packed in a decoratie mesh tie bag with a cardboard backing & shipped in a padded envelope. Stickers are packages ready to gift!
All forms of payment are accepted through Etsy Direct Check out and Paypal.
All digital sales are final due to the nature of delivery. Please note turn around time for products - if an order needs to be rushed, please contact me before purchase to ensure it can be completed in time and to purchase a rush order option.
Order cancellation/partial refund will be allowed only at seller's discretion and whether or not there was work completed yet or if item was already shipped.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want my customers to LOVE their purchased items!
• CUSTOM & RTS PRINTS: I do my best to ensure your item is packaged properly. In the event you've received a damaged item, please contact me right away with an image of damaged print. I will happily replace the same item provided if it is returned within 30 days of when the item was received by the customer. Customer is responsible for the shipping costs of returning the item.
• NEWBORN WRAPS: In the event the wrap you receive is damaged or defective, please contact me with an image of the damaged wrap. I will happily replace the same item provided if it is returned within 30 days of when the item was received by the customer. If I am sold out of the purchased wrap, I will offer either a store credit towards the purchase of another wrap or a full refund. Customer is responsible for the shipping costs of returning the item.
• DIGITAL GOODS: If purchasing a customized JPG file or a photoshop template that is delivered via digital download, items are non-refundable if already downloaded. I use Hightail.com to deliver digital goods which shows whether an item is downloaded or not. If you are requesting a refund and it shows it has not been downloaded yet, I may offer a full refund based on my discretion.
• Proofs are ready within 24-48 hours after purchase. Proofs will be sent to your Etsy inbox for approval. If you want the proof sent to an email address, please specify in instructions box at check out.
• Colors may slightly vary from the printed products depending on how your computer monitor is calibrated as well as on the web browser you use to view proofs and images. A slight variation in color is always expected when ordering online without a physical proof.
• ALL custom and RTS prints DO NOT come framed or with a mat. If interested in a frame and mat in addition to your print, please contact me for more information.
• The black borders around the sample images are photoshop-rendered frames to show you how the image appears in a black frame. The yellow/tan border around the print is a simulated cut edge to a mat board and will not be present in the final print. The final image you will receive DOES NOT include any borders unless included as part of the design.
• This is designed and sold by Foto Creations by M, a division of MSW Photography. In no way are you allowed to resell, distribute, or alter the final image you receive either for profit or for free.