Stationery Crush aims to get your order posted to you as quickly as possible (within 1-3 business days). Items are posted using standard PostNL and do not come with a tracking number. A Track & Trace upgrade can be requested by leaving a message prior to ordering. Shipping with Track & Trace is expensive, however, and will cost $25 (for international packages up to 2 kg).
If a package without Track & Trace gets lost, Stationery Crush cannot be held responsible.
Please keep in mind that Stationery Crush has no control over transit times. International shipping usually does not take longer than 2 weeks (sometimes even less than a week), but in rare cases it might take up to 8 weeks due to custom delays.
Stationery Crush is part of the Etsy Payments program. Items will be dispatched upon payment.
Please note that local charges and/or customs duties are at the buyer's own expense.
Returns & exchanges
Refunds are only accepted in the event that the contents of your parcel have been delivered to you damaged. No other refunds are accepted.
If you have any concerns or questions, please send a message through Etsy.