SmashingInkGraphics is taking a short break
SmashingInkGraphics
Note from seller

Our shop is temporarily closed. We are working on revamping our options and will be taking a break while we update everything. We do not have a reopen date at this time. All open orders will be processed as normal. We will not be taking any new orders starting on 6/7 until we are able to reopen. We appreciate your understanding!

Hello Decal/Front Door Decal/Front Door Hello Decal/Entry Door Decal/Front Door Sign/Door Sticker/Hello Door Sticker/Outdoor Hello Decal

(9)
+ $5.00 shipping
+ $5.00 shipping

Features
Handmade
Made in Middleton, Idaho

Item details


Thanks for visiting our Etsy Shop!

{IMPORTANT-PLEASE READ!!}

★★Your order will take 14 DAYS to process. This does NOT include shipping timeframes. Please keep our processing time in mind when placing your order! If you need it sooner, please contact us for rush availability BEFORE placing an order. Our processing time is based on inventory, order volume, and many other factors that may affect our ability to accommodate a rush order.★★

★★We are more than happy to help answer any specific questions you may have. Because of the overwhelming number of messages we get daily, it may take up to 48 hours to get a response. Most answers about pricing, sizing, designs, and policies can be found in the information below or on our policies page.★★

★★If you live in any other country other than the US, Canada, UK, Australia, or New Zealand, please contact us to calculate your shipping. If you choose to pay what calculates, no refunds will be given!★★

★By purchasing from our shop you are acknowledging that you have read and agree to our shop policies. Please see the link below to view our policies and FAQ.★★
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{IMPORTANT-PLEASE READ!!}

★★Your order will take 14 DAYS to process. This does NOT include shipping timeframes. Please keep our processing time in mind when placing your order! If you need it sooner, please contact us for rush availability BEFORE placing an order. Our processing time is based on inventory, order volume, and many other factors that may affect our ability to accommodate a rush order.★★

★★We are more than happy to help answer any specific questions you may have. Because of the overwhelming number of messages we get daily, it may take up to 48 hours to get a response. Most answers about pricing, sizing, designs, and policies can be found in the information below or on our policies page.★★

★★If you live in any other country other than the US, Canada, UK, Australia, or New Zealand, please contact us to calculate your shipping. If you choose to pay what calculates, no refunds will be given!★★

★By purchasing from our shop you are acknowledging that you have read and agree to our shop policies. Please see the link below to view our policies and FAQ.★★
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{PRODUCT DESCRIPTION}

Welcome your guests to your home with one of these cute hello decals! They can be used for front doors, windows, inside doors, or incorporated into your outdoor decor!

We have eight different styles to choose from. If you had another font option in mind, please contact us and we can help you with a custom design.


If you will be installing this item outdoors, please choose our standard color options. If you prefer to use this item indoors, you can choose the indoor or outdoor vinyl option. We recommend the indoor vinyl option only if it will be installed on a wall.

We also offer a "Welcome" decal option which can be found here: https://www.etsystudio.com/listing/235088575

{SIZING DETAILS}

Please use the drop down to pick your preferred design option and size.
The examples shown give you an idea of how a 5.5 inch tall decal would look. All examples are approximate. We do recommend measuring the area you will be using the decal to make sure you are choosing the proper size.

Standard door panels give about 5.5 inches in height so our sizing options are based on this. We can make any style bigger or smaller.

All sizes have been rounded to the nearest half inch. They may be slightly smaller or larger to keep the exact dimensions proportional.

{MATERIAL SPECIFICATIONS}

We have two types of vinyl available.

The first type of vinyl is a PERMANENT, OUTDOOR grade. This material will last 5+ years and holds up to weather including water and UV Rays. It is able to be removed (not easily) but is not reusable. It will have a GLOSSY finish. It can be used indoors and outdoors, but will damage walls when it is removed. This type of vinyl is able to be removed, but it may require use of goo gone or a similar solution. After installation, it takes approximately 24 hours for the adhesive to fully set.

The second type of vinyl is an INDOOR vinyl that is meant for indoor use only. This vinyl is still permanent and cannot be reused, but it is able to be removed easier than outdoor vinyl. It has a MATTE finish. We have limited colors in stock for the indoor vinyl so please message us if you are interested in an indoor vinyl color that we don't have listed as a color option. Even if you are using your decal indoors, this type of vinyl is really only recommended for installation on a wall. The indoor color choices will be listed as “Color-Indoor” in the options drop down.

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{IMPORTANT-PLEASE READ!!}

★★Your order will take 14 BUSINESS DAYS to process. This does NOT include shipping time frames. Please keep our processing time in mind when placing your order! If you need it sooner, please contact us BEFORE ordering to verify we are able to meet your deadline. Orders placed without prior notice of a specific due date will ship within our normal processing times.★★

★★We are more than happy to help answer any specific questions you may have. Because of the overwhelming number of messages we get daily, it may take up to 48 hours for us to reply. Most answers about bulk pricing, sizing, designs, and policies can be found in the information below or on our policies page. If you do need to contact us, we are here to help! Please use this link to contact us!★★

{CONTACT US} https://www.etsy.com/conversations/new?with_id=54384201

★★If you live in any other country other than the US, Canada, UK, Australia, or New Zealand, please contact us to manually calculate your shipping. If you choose to pay what calculates, no refunds will be given!★★

★★By purchasing from our shop you are acknowledging that you have read and agree to our shop policies. Please see the link below to view our policies and FAQ.★★

{POLICIES} https://www.etsy.com/shop/LundtLetteringDesign/policy

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{RUSH PROCESSING}

Rush processing is available. Please contact us to confirm that we can fulfill your rush request AND visit our policies page under Additional Policies and FAQs to find out more.

If you elect to not purchase a rush option (shipping upgrades do not count), plan for your order to be shipped on the estimated date given by Etsy, which will be two weeks (14 business days) from the date your order is placed. If this date falls on a holiday or weekend, your item will be shipped the next business day. We make every effort to ship out orders as soon as possible, but based on current demand, the only way to guarantee a sooner shipping date is with purchasing our rush options. All rush fees are non-refundable.

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{CUSTOM ORDERS}

Everything that we offer is able to be custom designed. As long as the design you want is not trademarked or has a copyright, there is a 99% chance we are able to make it. It is not necessary to contact us to verify if we are able to make what you are looking for. When you are ready to purchase, please go ahead and place your order. If for some reason we are not able to complete your design or need more information, we will contact you!

We are unable to start on the design of your order until the order has been placed. If you are unsure of size, please select the closest option to what you are wanting. If you have questions about sizing, please contact us! Once the order has been placed, we will start preparing for your order, starting with the design work. If you provide the design file, order a premade design, or provide all information needed for the order, we will not provide a mockup of your design unless specifically requested.

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{HOW TO ORDER}

Please visit Etsy’s Help Page for step-by-step instructions on how to process your order and checkout. https://www.etsy.com/help/article/339

[Important Notes About Checking Out]

★★Under “Notes to LundtLetteringDesign” please include all information that would pertain to your order.

★[Description] Describe what you would like us to make, please include any other important information that will help us with your order.

Decal orders are made by default as a standard decal (what you see is what you get). We can absolutely make your decal a reverse of the image, also known as a mirror image. This is done so that the decal can be installed on the inside of a window so from the viewing side it will still read normally. If you would like your decal to be mirrored you MUST put in the notes to MIRROR the design.

★[Size] If the specific listing does not have a specific size option to choose, please add notes stating the specific size you would like your decal to be. If no size is provided, we will make the decal as large as we can based on the size range purchased.

★[Font] If your designs include lettering, please let us know what type of font you are looking for. Font options can be found at {fonts.lundtlettering.com}. If no font is chosen, we will attempt to contact you to select a font. If no font is selected, we will choose the font for you. Returns or exchanges will not be accepted in the event that you are not happy with the font if you do not let us know what font you want and we choose for you.

★[Image] Please provide clear and high quality images. We are not responsible for blurry results because of image quality. We can accept any image file format but prefer the highest quality file you can provide. Ai, EPS, SVG, PSD, and PDF are preferred file formats.

There are 3 ways you can get the image to us.
1. By email at lundtlettering [!at] gmail.com
2. Include a link in the notes section
3. Send us an Etsy Conversation with the image attached (only works with image files)

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{DISCLAIMERS}

Images included in this listing are for example purposes only to show you a variety of applications for our products.

Colors from our examples and color charts may appear different than they actually are based on screen resolution and other factors. Final products may slightly differ in color, size, and positioning from proofs and files based on multiple factors.

Prices may change at any time. The only way to get current pricing is to place an order. We will not honor a previous price if you choose to purchase at a later date and the price has been changed.

Sizes listed are approximate. Some items may be up to a half inch larger or smaller depending on specific dimensions.

We do NOT include a receipt with orders. If you would like to access your receipt, please go to https://www.etsy.com/your/purchases, find the order, and click the white “View Receipt” button to open and print your receipt if you would like.

If there is a delay in your order because of lack of communication by the buyer, we are not to be held responsible. We make every attempt to get the information needed for your order, so we are not liable for delays if you don’t provide us the information necessary to complete your order.

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{LINKS}

We have a few links below to help with your purchase! Please also check out our similar items and other shop sections to see what other products options we have! If links aren't clickable (showing in blue and underlined), please copy and paste them into your browser.

☆{RESOURCES}☆

[ETSY HOME PAGE] https://www.etsy.com/shop/LundtLetteringDesign
[POLICIES] https://www.etsy.com/shop/LundtLetteringDesign/policy
[FONTS] http://fonts.lundtlettering.com
[VINYL COLORS] http://vinylcolors.lundtlettering.com
[INSTALLATION INSTRUCTIONS] http://install.lundtlettering.com

☆{OTHER PRODUCTS}☆

[ONE COLOR CUSTOM DECAL] https://www.etsystudio.com/listing/215227677
[LARGE ONE COLOR CUSTOM DECAL] https://www.etsystudio.com/listing/216166483
[ONE COLOR WALL DECAL] https://www.etsystudio.com/listing/245778947
[LARGE ONE COLOR WALL DECAL] https://www.etsystudio.com/listing/245778957
[FULL COLOR CUSTOM DECAL] https://www.etsystudio.com/listing/224502567
[LARGE FULL COLOR CUSTOM DECAL] https://www.etsystudio.com/listing/223720806
[STENCIL DECAL FOR DIY PROJECTS] https://www.etsystudio.com/listing/245881108
[1-3 STANDARD 16 OZ TUMBLERS] https://www.etsystudio.com/listing/216039615
[4-8 STANDARD 16 OZ TUMBLERS] https://www.etsystudio.com/listing/268502590
[9-16 STANDARD 16 OZ TUMBLERS] https://www.etsystudio.com/listing/268503136
[17-20 STANDARD 16 OZ TUMBLERS] https://www.etsystudio.com/listing/268400943
[1-3 SKINNY 16 OZ TUMBLERS] https://www.etsystudio.com/listing/225784465
[4-8 SKINNY 16 OZ TUMBLERS] https://www.etsystudio.com/listing/268485116
[9-16 SKINNY 16 OZ TUMBLERS] https://www.etsystudio.com/listing/268491040
[17-20 SKINNY 16 OZ TUMBLERS] https://www.etsystudio.com/listing/268388193
[ASSORTED TUMBLERS] https://www.etsystudio.com/listing/230089431
[OTHER TUMBLERS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=tumbler
[CUSTOM IRON ON TRANSFERS] https://www.etsystudio.com/listing/254743591
[CUSTOM SPECIALTY IRON ON TRANSFERS] https://www.etsystudio.com/listing/250373796
[CUSTOM PRINTED IRON ON TRANSFERS] https://www.etsystudio.com/listing/250457586

☆{DECAL CATEGORIES}☆

[STATE DECALS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=state
[LOVE DECALS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=love
[GUN DECALS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=gun
[MONOGRAM DECALS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=monogram+decal
[SUPPORT DECALS]
https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=support
[QUOTE DECALS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=quote
[SPORT DECALS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=sport
[DOG DECALS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=dog

☆{PRODUCT CATEGORIES}☆

[DOG PRODUCTS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=dog
[WEDDING PRODUCTS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=wedding
[BABY PRODUCTS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=baby
[BUSINESS PRODUCTS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=business
[GIFT IDEAS] https://www.etsy.com/shop/LundtLetteringDesign/search?search_query=gift

☆{SHOP SECTIONS}☆

[DRINKWARE & GLASSWARE] https://www.etsy.com/shop/LundtLetteringDesign?section_id=16518584
[APPAREL] https://www.etsy.com/shop/LundtLetteringDesign?section_id=16564285
[APPAREL TRANSFERS] https://www.etsy.com/shop/LundtLetteringDesign?section_id=18803977
[ADVERTISING & SIGNAGE] https://www.etsy.com/shop/LundtLetteringDesign?section_id=16756582
[VINYL LETTERING] https://www.etsy.com/shop/LundtLetteringDesign?section_id=18801356
[VINYL GRAPHICS] https://www.etsy.com/shop/LundtLetteringDesign?section_id=16486952
[SPECIAL DEALS & PACKAGES] https://www.etsy.com/shop/LundtLetteringDesign?section_id=17172984
[WATERPROOF LABELS] https://www.etsy.com/shop/LundtLetteringDesign?section_id=17679536
[STICKERS] https://www.etsy.com/shop/LundtLetteringDesign?section_id=18803973
[SPECIALTY VINYL] https://www.etsy.com/shop/LundtLetteringDesign?section_id=17689182
[HOME DÉCOR] https://www.etsy.com/shop/LundtLetteringDesign?section_id=16330791
[DIY & STENCILS] https://www.etsy.com/shop/LundtLetteringDesign?section_id=18803979
[GIFTS & ACCESSORIES] https://www.etsy.com/shop/LundtLetteringDesign?section_id=17750434
[SEASONAL] https://www.etsy.com/shop/LundtLetteringDesign?section_id=17750438
[CLEARANCE & SALE ITEMS] https://www.etsy.com/shop/LundtLetteringDesign?section_id=18803975

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♥{CONNECT WITH US} ♥

[WEBSITE] http://www.lundtlettering.com
[FACEBOOK] http://www.facebook.com/lundtlettering
[FACEBOOK GROUP] http://www.facebook.com/groups/lundtlettering
[YOUTUBE CHANNEL] https://www.youtube.com/channel/UCWj5blt2Mx61wwo1agDuGFw
[INSTAGRAM] http://www.instagram.com/lundtlettering
[PINTEREST] http://www.pinterest.com/lundtlettering


Reviews
Average review
(9)
Looks great!!
Jun 18, 2017 by Mary Anglin
Cute .... like the style
Feb 25, 2017 by Sara Smith
Sep 24, 2016 by Kayla House
Aug 14, 2016 by Kayla House
Love the Hello door decal and it shipped very fast!
Oct 6, 2015 by kale904

Shipping & policies
Preparation takes 2 weeks
Arrives from the United States
Estimated Shipping
Shipping to
Zip or postal code

★We offer the following shipping options within the US:

USPS First Class (3-5 business days, no guarantee)
USPS Priority Mail (2-3 business days, no guarantee)
USPS Express Mail (1-2 business days, GUARANTEED)

★Our processing time is 14 business days. Rush options are available but you MUST contact us prior to purchasing to verify we can accommodate your order.

NOTE: A rush fee AND upgraded shipping (Priority or Express) must be purchased to qualify for our rush options.

★Based on our standard processing time, these are the ESTIMATED delivery dates from the date the order is placed based on shipping method selected (within the US only, not including rush orders):

USPS First Class (17-19 business days, no guarantee)
USPS Priority Mail (16-17 business days, no guarantee)
USPS Express Mail (15-16 business days, GUARANTEED)

★After shipment confirmation has been sent (by Etsy), it can take up to 1 business day for your item to be shipped out by the Post Office

★Every order we ship will include a tracking number for your convenience

★We ONLY ship to the address provided at the time the order is placed. If your item needs to be sent to a different address, please contact us to cancel the order, and then a new order WITH THE CORRECT ADDRESS will need to be placed.

{SHIPPING ISSUES}

★If tracking shows DELIVERED, but you have not received your item, please contact your local Post Office branch for assistance. We are unable to assist in situations where the item is marked delivered but was not.

★Items DAMAGED OR LOST IN TRANSIT need to be brought to our attention within 48 hours of the delivery date for assistance

★Proof of damage is required and once verified we will work with you to start the claim process and discuss replacement options

★Items RETURNED TO SENDER (returned back to us because of incorrect address, delivery issues, or refused by the recipient) can be resent by request

★New shipping charges will need to be paid by the buyer before the item is shipped out again

★Customers MUST contact us to see if refusing an item is an option before returning to sender

★Transactions will not be refunded if we receive an item back without the customer contacting us

★Shipping costs are non-refundable

{INTERNATIONAL SHIPPING}

★We ship worldwide with the following shipping options:

USPS First Class (7-21 business days, no guarantee)
USPS Priority Mail (6-10 business days, no guarantee)

★Please contact us for a shipping quote for costs to ship to any country besides US, Canada, Australia, UK, and New Zealand

★All international orders will be marked as MERCHANDISE at FACE VALUE for custom forms

★It is the customer’s responsibility to check before they purchase to make sure the taxes, customs, and any other associated fees are within their budget. Our shop is NOT liable or financially responsible for any additional customs fees.


Payments

★Payment is due at the time of order via Etsy checkout system that provides many payment options

★Sales tax will be added to all orders placed by Idaho residents at a rate of 6%

★Cancellations are only accepted within 24 hours of the time an order is placed

★Custom orders (meaning any order that the design is created or an existing design is edited for the customer’s specific request) are not able to be cancelled, returned, or refunded

★No refunds will be given if you purchase the wrong listing and additional payments may be required since different options have different pricing

NOTE: If you are unsure of which listing to use, please contact us BEFORE purchasing.

★Shipping charges, rush fees, and design fees are non-refundable


Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
★Because all of our orders are custom made to the EXACT specifications provided in the notes at checkout, via email, and Etsy Convos, we do not offer refunds or exchanges

★If an error is made on our part, we will do what is needed to correct the issue, normally resulting in a free replacement

★If the item is different than expected but proofs, listings, and any and all other information from our shop match with what was sent, no refunds will be given and a replacement is an option at the buyers expense

★If your item is deemed defective, we will replace it within 14 days of the date of delivery

★For our apparel items, we provide size charts to help you determine the best size to select for your order. Please verify you are ordering the correct size for your needs. Exchanges for incorrect sizing may be accepted at the cost of the buyer depending on the level of customization for the order.

★No refunds or replacements will be given for installation errors

NOTE: We provide step-by-step printed instructions, and a video (on our about page or at install.lundtlettering.com) showing you the recommended way to properly install your items. Please contact us PRIOR to attempting to install if you have any questions about the process

Additional policies

{ORDER PROCESS}
Based on the custom nature of all of our products, we have outlined how our order process works below:

NOTE: If you have any questions that are not clear in our listings, please contact us PRIOR to purchasing.

[PRIOR TO ORDERING]
Please make sure you know all applicable information that you will need to provide us in order for us to be able to complete your order including but not limited to:
★Color(s) (from our charts provided in each listing)
★Size
★Quantity
★Font (choices can be found at fonts.lundtlettering.com)
★Wording or Design requested (can attach photo or email to lundtlettering [!at] gmail.com)
★Design placement (how many lines of text, left or right chest, centered, etc.)
★NEED BY DATE (If you need your item by a certain date, please contact us prior to purchasing to verify this is an option. If it is close to the date your item is estimated to be shipped, we may be able to get the item shipped out a few days sooner to ensure delivery by the time requested. The ONLY way to guarantee a delivery and/or ship by date is with a rush option and Express shipping, but we will do our best to accomidate specific dates if possible, but we MUST have it documented in the notes or provided in Etsy convos within 48 hours.)
★Any other information necessary to help us complete the order

NOTE: We DO NOT start work on any part of the order including the design until the order is purchased. If you have general questions about what we are able to do or need assistance with sizing, we are more than happy to answer your questions. Once the order is placed, we will work with you to make the design exactly as you want it before we make the final product.

[AFTER ORDER IS PLACED]
★We will normally contact you within 48 hours to confirm the order and get any additional information we may need that wasn't provided with the initial order.

NOTE: We will contact you to request any additional information we may need to complete your order. If your font choice is the only information we need to complete the order, we will choose our own font if we don't get a response within 48 hours. No refunds or exchanges will be allowed if you are unhappy with the font but didn't provide us with your font preference.

★If we need to provide a proof for your order, we will begin working on the proof as soon as possible

NOTE: If you provided your own artwork or picked one of our pre-designed items, NO proof will be provided.

★We will provide the finished proof for approval, normally about a week before the order will ship

★We will make any changes necessary to the proof until we have a final approval

NOTE: We are not to be held liable for any delays in your order because of delays in getting approval or not having all information necessary to complete the order

★Once the proof has been approved, we will begin completing your order.

★Once your order is completed, we will package it and ship.

NOTE: If you did not select to rush you order, expect your order to ship out 2 weeks from the date the order was placed. If at all possible, we try to ship earlier but we CANNOT GUARANTEE ship dates unless a rush option is selected and we CANNOT GUARANTEE delivery dates unless Express shipping is purchased (US only).

{LUNDTLETTERINGDESIGN TERMS}

★Bulk and Discount prices are offered on a case by case basis and may expire 48 hours from the time the offer is made

★Prices can change at any time. The only way to get the advertised price is to complete your order

★Coupon codes may not apply to all orders

★From the time that you start a conversation with us about your order, you are agreeing to the policies we have outlined here.

★When you order from us you are verifying that you are the owner of or have permission to use the artwork, images, wording, designs, etc. you are providing to us or requesting us to use to make your product. We will not be liable for the use of the images if this is not the case.

★Any design that we create for you is the property of Lundt Lettering and Design. We reserve the right to use these designs for other customers and/or as standard listings in our shop. We may also use your designs as examples of what we are able to make. For business specific names or logos, we will not sell something that is your specific logo, but these items may still be used as examples.

★We reserve the right to cancel an order at any time for any reason. Reasons for cancellation may include but are not limited to little or no information provided for a custom order, mistreatment from the buyer to the seller, or requested order is not something we do or are unable to do because of sizing, inventory, or other limitations. We will not tolerate buyers acting unprofessional towards us or our shop. We have a zero tolerance policy for this type of behavior.

{ADDITIONAL INFORMATION}

★We will NOT use any designs that have a copyright or trademark

★If a printed design is ordered, we are not responsible for blurry images used if provided by the customer. We recommend providing the highest quality image you have available, preferably in a vector format (Ai, EPS, PSD, or SVG).

NOTE: If your provided design is blurry beyond recognition, we may contact you to get a better quality image. No refunds or replacements will be given because of blurry image quality for orders where the file is provided.

★We try to make your decal as close to the requested dimensions. If there is a discrepancy, your decal will be made as close as possible within the size option selected.

★Our pre-designed decals may be up to a half inch different in sizing than the selected size.

★All items are designed and made by us and/or our employees in our home. We purchase all of our items blank and then custom design, embellish, or make the final product with raw materials. Our home is a smoke free, dog friendly environment.

{FAQ}

★★How do I install my decal or apparel transfer?★★

For installation assistance, please visit http://install.lundtlettering.com. Each order comes with installation instructions. If for some reason your order does not have them, please visit our website above for detailed instructions.
NOTE: We will not refund or replace items for installation errors.

★★When will my order ship?★★

Unless you purchased a rush option, your order will ship out 14 days from the date your order is placed. If this day falls on a Saturday or Sunday, your order would ship out the following Monday.

★★Why does it take 2 weeks for my order to process?★★

Your order may take up to 2 weeks to be ready to ship based on many factors including inventory, current order volumes, and many other factors. Because of the custom nature of the items we sell, each order can take some time because most of our orders have to be designed. We strive to complete your order and get it to you as soon as possible, but appreciate you understanding that the process isn't always quick depending on what is going on at any given time and the potential for inventory constraints.

★★Do I have to have the design ready or can you help me with the design?★★

We are able to assist with basic designs needs or we can use your existing artwork. If the design is more extensive, a design fee may apply.

★★Do you offer bulk pricing or wholesale pricing?★★

We would absolutely love to help you out with any of your bulk or wholesale ordering needs. Please send us as much information on what you are looking to order as possible. That information includes but is not limited to the list below:

★Color(s) (from our charts provided in each listing)
★Size
★Quantity
★Font (choices can be found at fonts.lundtlettering.com)
★Wording or Design requested (can attach photo or email to lundtlettering [!at] gmail.com)
★If this is a repeat order, how often and what quantities each time

★★What do I do if there is an issue with my shipped order?★★

Please contact us as soon as possible to let us know about the issue. This is the common steps to take depending on the situation:

[DAMAGED ITEM] Contact us and be ready to provide photo proof of the damage. We will work with you to start the claim process and get a replacement sent out. We will let you know if the damaged item needs to be returned.

[ORDER HASN'T ARRIVED] The first thing to do if your order hasn't arrived is to track it. Follow this link to pull up your recent orders: https://www.etsy.com/your/purchases

Find the order in question and click on the blue "TRACK PACKAGE" to the right. A screen will pop up with the shipping details. If you need more information, click on the "USPS" link in blue in the bottom left hand bar below the tracking information to look at the tracking at USPS.com.

★If your item shows DELIVERED, but you have NOT RECEIVED it, you will need to check with your family and neighbors, or contact your local post office with the tracking number (you can get by clicking on the USPS link). They will assist you with recovering the package or filing a stolen claim. We are UNABLE to assist in this situation.

{MORE INFORMATION}

We are unable to communicate via phone because of Etsy’s policies and because it is important for us as well as you to have a record of the conversation in case we need to reference it at a later time. Please contact us thru Etsy conversations or via email.

★Any order that is initiated on Etsy will be processed thru Etsy with the options to pay via Etsy’s checkout system, which includes many payment options including Paypal.

[Email] lundtlettering [!at] gmail.com
[Facebook] facebook.com/lundtlettering
[Website] lundtlettering.com
[Etsy Conversation] https://www.etsy.com/conversations/new?with_id=54384201

★If your item does not show delivered, it is still on its way to you.
NOTE: If it has been more than 10 days (US only) from the day that is was shipped AND tracking hasn't updated for a few days, contact your post office to check on the status. If it is determined that the order was lost in transit, please contact us to start the claim and replacement process.

[ORDER IS INCORRECT OR MISSING ITEMS] Verify the information provided when your order was placed to make sure there is a discrepancy. Use the following link to find your order history: https://www.etsy.com/your/purchases
If you are able to verify there was an error, please contact us using this link: https://www.etsy.com/conversations/new?with_id=54384201 and we will assist in fixing the issue.

★★What discounts or deals do you have going on right now?★★

We love to offer our customers discounts and coupon codes for our products.

Our current deals and promotions are below:

Get a 10% COUPON for any purchase of $5 or more by joining our Facebook group! Join at [http://www.facebook.com/groups/lundtlettering] and check the group files for the code!

Check out our current clearance and seasonal items for great deals!
https://www.etsy.com/shop/LundtLetteringDesign?section_id=18803975