Shipping method: • All packages are sent via international registered airmail. • Tracking number, delivery confirmation and insurance are already included.
Terms & Delivery time: • Your package will be shipped within 1-2 working days after advance payment. • Delivery via regular method takes about 1-3 weeks (sometimes up to 1 month) depending on your location.
Shipping address: • I send orders to Etsy shipping address (not the PayPal ones). Please, make sure it is correct! • You can change shipping address after purchase if your order has not been shipped. Please, provide me with the correct address as soon as possible.
Custom Fees and Duties • Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their countries.
I accept PayPal and other payment methods (Western Union, Unistream, MoneyGram and other). I send beads no later than 1-2 working days after receiving a payment. The shipping only after the payment.
Here is a tutorial to help you through the checkout process http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
I wish each my client to be happy about purchase. If for any reason you are not satisfied with the items you received, please don't hesitate to contact me via Etsy. I`m sure we`ll solve any problem. Returns are accepted. I pay refunds (except shipping costs).
You have money back guarantee in case the beads were damaged during shipping. To get refund for the broken ones you should send me the photo of them within 2-3 days from the date you received the package.
I am not responsible for losses, sorry.
Please choose carefully! I do my best to show all the features of beads on photos. The pieces may have some spots, roughnesses, еtс. (it`s handmade after all).
Notice that the tints of beads may be displayed on your screen differently from the original (it depends on your monitor`s settings)!