Processing time for all orders is 1-2 business days and are shipped with USPS First Class Mail. Every order comes with tracking and a confirmation number will be provided for you in your confirmation email after the payment has been received. You can also find your tracking number in the Purchases & Reviews section of your account. Standard First Class shipping usually takes between 2-6 business days domestically, international varies.
Standard shipping rates are as follows: within the United States is $2.95 per order, $9.05 to Canada, and international shipping to countries which support USPS delivery confirmation (see http://pe.usps.com/text/imm/immc2_022.htm) is $12.75. International destination which do not support USPS delivery confirmation are $13.95 per order (these orders require insurance, which is included in the $13.95 shipping fee.
Domestic shipping upgrades are available at checkout. Priority Mail (1-3 business day delivery) is $6.55. Priority Mail Express (1-2 business day delivery) is $29.95.
International shipping times vary depending on the destination country. Unfortunately we do not have international rush shipping at this time.
As I ship to anywhere the postman will go, there are too many countries for me to individually track all of their shipping customs, taxes, tariffs, and additional fees. So please note that you are responsible for knowing your country's customs and duty policies. Some items will go through without any additional fees, but in the instance they don't, the buyer is responsible.
Each order is carefully packaged to prevent tangling or damage.
Once your order has shipped, it is out of our hands. In the unfortunate instance that the USPS or the country's postal service which is responsible for the final delivery of your order is having an issue delivering your order, we are not responsible for lost or delayed items.
My office hours are Monday through Friday, approximately 9-5, Mountain Standard Time. Messages may not be answered outside of those hours, sorry for the inconvenience!
Please feel free to let me know if you have any questions about my policies.
I accept Paypal, Credit Cards, Debit Cards and Etsy gift cards.
Items will be shipped out once payment has cleared.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please contact me if you have any issues with the products, or if it arrives in not so perfect condition. We want happy customers, we will make it right!
Cut wire, chain and custom orders are non-refundable. Other miscellaneous findings can be returned or exchanged within 14 days from date of delivery.