Items are normally shipped out 3-5 working days depending on the orders and the handcrafted items time to produce, kindly remember Saturday and Sunday's don't count. We ship with the United States Postal Service in New Jersey, the closer the quicker, all heavier items are shipped priority, we cannot guarantee an arrival date since we rely on their services, if you are short on time to your event, kindly contact us prior to making your purchase to see if you have time to receive the items, thank you.
Payments are accepted thru paypal and if you desire to send a money order, you may, just contact us for the address , thank you.
Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Returns are accepted within 14 days of the receipt of your item, since most items are handmade , those are all final sales, thank you for your understanding,
Damage claims must be done within 2 days of receipt of merchandise, no exceptions. Detailed images are required to proceed to show such claims.
Please note: since all of our items are handcrafted, an item may become unglued in transit and you may be required to reglue them, if you're not willing to do this for a cake top or centerpiece please do not purchase the item. All painted items may vary from one to the other, kindly do not expect all items to look identical to the picture uploaded. Thank you for your understanding, onlinepartycenter