INTERNATIONAL SHIPPING - Please note: I ship via Regular Swiss Post services which does NOT include tracking or insurance. If you would like to add these services to secure your shipment, please convo me.
Also, please be aware that international shipping can take 2-5 weeks. Outside Switzerland, delivery will vary from country to country. Generally speaking, packages usually can take 7-10 business days up to 3.5 weeks to deliver. Be aware that delays caused by Custom Offices may be the cause your package is delayed. Unfortunately I have no control over this matter and cannot be held responsible for any delay.
When ordering for special occasions, please take this under consideration!
Payment is accepted through PayPal
Returns & exchanges
refund to you if you contact me within 3 days after receiving your item.
Refunds will be made on the satisfactory return of the item, minus shipping fees. Returned items must be in the SAME CONDITION as they were received. Please return the item in its original packaging.
Please be aware that shipping charges will not be refunded, only the purchase price of the item(s) that is being returned.
Items lost in the mail due to postal negligence or the wrong shipping address on your account should be taken up with you local post office as I will not offer a refund in such matters. I recommend purchasing insurance and delivery confirmation where available.
(most of my fabric is hand woven) is that it doesn't look machine made or standardized : that's what makes them interesting. Therefore you can expect some irregularities within the fabric which is part of it's essence but are not considered flaws. However, if you should receive a piece that wouldn't fit your expectation, please, let me know! And look at Refund section!