All items will be packaged carefully and shipped within one to three days after receipt of your payment.
International orders can take up to 4 weeks to arrive in some cases. It usually arrives much sooner, but sometimes the package is held up in the Customs department of your country. Normal delivery time out from Ukraine takes about:
U.S. - 10-25 days U.K. - 10-25 days Canada - 15-25 days European Union countries - 12-25 days ( excluding Italy - 20-30 days ) Australia - 15-30 days New Zealand - 13-25 days South Africa - 20 days Israel - 10-18 days Japan - 10-20 days Other countries - to 30 days.
I do not ship on Sundays. I use the etsy mailing address, please make sure it is correct.
I accent PayPal only. Payment must be made in full and have cleared before the item is shipped. If you decide to cancel an order before shipping please note that PayPal comission and state taxes can't be returned.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please read the item description carefully to ensure that you are happy with the item that you wish to purchase. Some colours can seem a shade lighter or darker dependant on your computer screen. Shipping costs are non refundable and buyers assume responsibility for postage on return items.
If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).
I tried as best as possible to present all the rules of the store! But if you have any questions or suggestions for sending payment by mail or e-mail me them, we can discuss and come to a consensus! Happy shopping!