**We ship to the US within 1-3 business days; 3-5 days for international locales. A note to buyers from NY: we are in the process of setting up our shop to charge sales tax as required by New York State. Until then we will be unable to fulfill orders to NY.**
We ship promptly (usually within 1-3 business days for US, 3-5 for international orders) via First Class Mail. No shipping on weekends.
Shipping and handling will vary by item so please read each posting carefully.
**Please note we are not responsible for customs charges for international shipments.**
We do not refund for lost or stolen packages (if you would like insurance, please get in touch).
We are not responsible for items not received due to an incorrect address. Please be sure your address is accurate.
Payment is due at time of checkout, please. We accept PayPal and credit card payments. If you need your order fast, we can also ship via USPS priority or express mail for an added charge. You can also add delivery confirmation or insurance at any time - just convo for those prices.
If paying by e-check, please note we will not ship until your check has cleared.
Returns & exchanges
All sales are final unless there is a major defect. Please convo us if you have a problem or concern and we will do our best to rectify it.
We try to note fragile, do not bend, etc. when appropriate on certain packages/items, however, sometimes the postal service does not heed those warnings. If your package is damaged in transit, please notify us immediately so we may work with PayPal & Etsy towards a positive resolution.