Items are shipped USPS Mail in a sturdy, well packed box, and oboe reeds are shipped in oboe reed vials and packed with extra cushion.
Reed thread ships within two days of being ordered, cane ships within 5 days, and oboe reeds ship between 2 and 14 days of being ordered, depending on backlog. If you need a reed sooner, please contact the shop, and one can be expedited for an additional price.
Oboe reeds are shipped USPS Mail. Reeds come in oboe reed vials, and shipped in a crush-proof box. If you need a reed sooner, please contact the shop, and one can be expedited for an additional price.
Payment accepted includes all major credit cards through Etsy, and Paypal.
Returns & exchanges
If your item is damaged or lost in the mail, please contact the shop within 14 days of receiving the item, or the expected delivery date of your item. If possible, a replacement piece can be sent, and in situations when a replacement is not possible or acceptable, a refund can be given.
For any item returns, contact the shop (within 7 days) and return the item in it's original, unsoiled condition within 14 days.
For hygienic reasons, oboe reeds are not returnable. If, however, your reed arrives broken, please contact the shop for a replacement.
Oboe Reed Care Information
Always soak the cane of your reed in water for 1-5 minutes before playing. If the cork fits too tightly in your oboe, put some cork grease on the cork to help it fit into your oboe’s reed well. This is very important! If the reed fits too tightly, your hand could slip removing the reed and break it. If your reed gets stuck in the oboe, use a cloth or the bottom of your shirt to grab the cork as you remove it. Remember to twist as you pull the reed out. Store your reed in a case made for oboe reeds. This will allow your reed to dry properly, and prevent breakage. If you must keep your reed in the mailing tube, be sure to use a pin to poke a hole in the cap to allow your reed to dry. The tube is not crush proof, so keep your reed in the mailing tube AT YOUR OWN RISK.