The current processing time is 3 to 5 business days (excluding weekends) after payment is cleared. If you need an item sooner please contact me before you order to make other arrangements.
IMPORTANT! New policy on incorrect addresses - orders WILL NOT BE refunded or shipping charges refunded due to incorrect address given by buyer. PLEASE check and double check addresses before completing your order. Items can be reordered at buyer's expense.
All orders are sent via USPS. You will be sent a tracking # and notification. My responsibility ends when USPS shows that your order has been delivered. Please contact your local USPS office with the assigned tracking number to find out more information.
Returns & exchanges
I want you to be happy with your purchase. Please contact me if you are not satisfied.I will refund your purchase price within 5 days of purchase. Buyer pays all return shipping costs. Important! Hair Ties, Headbands and Bracelets are made out of a polyester elastic ribbon. They should not be immersed in water, washed or dried because it will cause them to stretch out or shrink. Charms and beads are silver tone.
I am set up to do wholesale on certain items. Please contact me with any questions, firstname.lastname@example.org.