I ship both domestically and internationally, and within 1 business day of cleared payment (excluding Sundays and holidays).
For the most part, I ship via USPS. For heavy or bulky shipments, I will contact you to first to make the best and most convenient arrangements. For your protection and mine, any package containing one or more items with a total value over $150 will require signature confirmation.
Please be aware that sometimes items shipped to other countries will incur a customs charge in that country. It is the buyer's responsibility to be aware of customs fees and their payment.
I want you to have a problem-free transaction and provide these store policies for your guidance.
________________________________ At the present time, I accept payments via:
ETSY DIrect Card payments
ETSY gift cards
Returns & exchanges
Unless otherwise specified within the listing, items are returnable for a full refund of the purchase price within 7 days of receipt by the buyer. All refunds for returns will be processed immediately after I have received the item as long as the following conditions are met:
1. The item and all parts (is applicable) are in the same condition as it was received and has not been altered in anyway, which includes (but is not limited to) washing or drying, dry-cleaning, attempts at repair, etc.
2. Items are shipped with SuperMama Vintage hangtags. Items with the tag removed are NOT returnable.
3. Buyer will be responsible for return shipping EXCEPT when an item has been damaged in transit or is determined to have been inaccurately described in the listing. In those cases, I will refund the purchase price, original shipping charge AND the return shipping charge.
Unless otherwise specified, all items are inspected and cleaned before listing and shipping.