All items are shipped within 48hrs of purchase. I will endeavour to send it within 24 hours by 1st class Royal Mail with proof of posting.
Please remember that international orders can take up to 28 days to arrive. I want you to be pleased so please contact me if your order arrives and you are not satisfied in some way, all problems can be solved!
I also try to recycle packaging wherever possible.
I accept payment through Paypal. Item will be sent after payment has been made.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If the item is correct and undamaged and fits the description and photos accurately but you decide you do not want the item then I will issue an exchange/refund if the items are returned to me within 14 days but you will have to pay the PayPal fees and shipping costs.
Please check descriptions and specifications before purchase.
Of course if an item has been listed incorrectly or is faulty I will sort the problem out.
My photos are taken in close up on my camera to show details. This can sometimes give items the appearance of being bigger than they really are. Please be aware of this and of the measurements given.
The true colours of semi-precious stones and enamelled items can be difficult to catch on camera sometimes. I will always make a note on a listing if this is the case. Please be aware different monitors can display colours differently.