Please allow up to 7 days for delivery, some items are made to order, and it takes up to 5 days for payments to clear! Glass is not included in shipping, too many complaints about the glass being broken in commute. If you really want the glass in the frame please message me and I will see if I can meet your needs!
Most packages come with confirmed delivery! If you want the tracking number please message me. Please make sure the address you have with Paypal is correct! I will not be held responsible if you do not contact me with correct information.
Pieces will be sent once payment has cleared. Payments can take up to 5 business days to clear into my bank account. If payment is not received within 7 days the item will be relisted and the sale will be canceled.
Returns & exchanges
If piece is damaged in the mail and I did not send you a delivery confirmation number please contact me, most items are insured for $50 or more so any damage (broken frame) can be replaced by purchaser once reimbursed for damages by postal service. If a magnet or smaller item is damaged, send me images and I will replace it with a new one! I do not refund patterns, the word "pattern" is on the image, in the title and in that he description.. please read before purchasing! Thank you.
Any finished products or patterns purchased in my shop are NOT allowed to be sold on Etsy. This is not a competition! What you sell locally or to friends is fine.