The majority of items will be shipped USPS First Class within 1-2 business days. If you have a large purchase I will add insurance. Since we live in a small town, your items may take an extra day to arrive. If you need it ASAP please contact me and I will make other arrangements to get your products to you sooner.
All items purchased must be paid within 24 hours. Accepting payments through Paypal: firstname.lastname@example.org. Credit cards and Etsy Gift Cards are also accepted through paypal.com.
Returns & exchanges
If you are not satisfied with your purchase or receive a damaged item, please contact me immediately via message or e/mail: email@example.com. Your satisfaction is extremely important to me.
For returned items, a refund will be issued upon receipt of the item(s). A restocking fee of 15% of the original cost will be deducted from the refund.
For damaged items, please take pictures of the existing damage and e-mail the pictures to firstname.lastname@example.org. Keep the original packaging and do not resend unless we agree upon that action. Upon proof of damage, a refund will be issued.
For insured items, pictures and information may be needed to help prove the claim. All packages are packed with extreme care, however accidents in transit do occur, so please let us know immediately upon receipt of the item.