Standard shipping is USPS Priority mail 2-3 day delivery. I ship as quickly as I can -- same day if possible, generally by the next business day.
USPS Express service is offered if necessary.
I accept credit and debit cards, Paypal and Etsy Gift Cards.
Returns & exchanges
My pens are given a final inspection and a protective coat of the same wax used by the British Museum for the protection and preservation of art and antiques. They are safely wrapped and include a brochure describing the type of wood or materials used, the pen making process, how to replace the ink fill, and how to care for your pen to ensure a lifetime of enjoyment.
If you are not delighted with your pen for any reason, please report any problems within three days of receiving your pen. Returns are accepted if the pen is returned in original condition. I depend on the repeat business of satisfied customers. Please give me the opportunity to resolve any issues to your satisfaction.
Your pen has been carefully handmade to your personal specifications from the finest components available. Treat it like you would a fine timepiece and it should give you a lifetime of service. Your satisfaction is my guarantee. If your pen ever requires service or repair, please send it back to me and I will do my best to restore it to original condition.