I ship most items USPS Priority Mail. 1 - 3 day delivery in most cases.
The price of postage keeps going up, I'm starting to feel the pinch. The amount I charge is actually less than what It costs me to ship. So I pay the difference.
I'm trying something new on a couple of my items. Etsy offers to calculate shipping costs so I'm applying that to my Dog Bones to see if that will be more reasonable on shiping costs.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy with your purchase I will refund the purchase price ( less shipping). Just return the item to me within 7 days along with an explanation.
All of my items are custom made. I can usually have the item made and shipped within 7 days. I will email you and let you know if I'm not going to be able to keep that time frame. I offer a ' if you don't like it, you can return it ' guarantee. (See refund policy for more info)