Your item/s will be shipped once the payment is received usually within 24 hours of payment receipt confirmation. All orders are shipped via USPS First Class Mail, and include a tracking number with delivery confirmation. Delivery within the US usually takes about 3-5 business days from the ship date. Please contact me before making your purchase if you would like to upgrade your shipping option or would like to insure your package.
All international orders will be mailed USPS First Class Mail International. Items are shipped to the Etsy address provided at checkout, unless the buyer requests otherwise.
International customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries.
Payment is expected at the time of purchase. If you are planning to purchase but need to make other arrangements for additional time, please message me right away so that I know. I reserve the right to cancel transactions if payment is not received in a timely manner.
I accept PayPal and prefer this payment method, and you do not need to have a PayPal account in order to use this payment method. We also accept direct checkout through Etsy.
Are you new to Etsy? This link will guide you through the checkout process: http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
I truly hope that you are happy with your order. If for any reason you are not completely satisfied with your purchase, I will gladly exchange it or refund the purchase price (less shipping unless it was my error). You must request an exchange or refund within seven days of receipt of your order.
International and custom orders are non-returnable.
In addition to the ready-made pieces you see in my shop, I offer custom jewelry made to your specifications. I LOVE taking custom orders; it allows me to get to know my clients, and work with them to create something beautiful. If you think you might like a custom piece, don't hesitate to convo me! I will ask you a few basic questions, like what colors and materials and style you have in mind, and what your ideal price range is. Then we'll get to work!
Please feel free to contact me with any questions. I can be reached by email at firstname.lastname@example.org or by Etsy convo.