Please contact me via Etsy messaging/conversations before purchase.
This fee covers PRIORITY MAIL and will get your package to you in 2-3 days once shipped. This includes a promise to ship your order on our next shipping day and if your order arrives to us in time it MAY BE POSSIBLE to get it out the same day... but we cannot make any guarantees.
If you place your order on Friday, Saturday, or Sunday it will be shipped on Monday.
**Most priority mail packages will arrive in 2-3 days however we can't guarantee because once it's shipped, it's out of our hands.
This extra fee is for normal size orders, meaning if you choose a number of items that end up weighing more or require a large oversize box, depending on the size of your order, we may need to add a bit more for priority shipping. We'll let you know if this happens. Most will be just fine when added to the regular shipping cost.
If for some reason we are unable to meet the priority ship time, we will notify you to let you know and refund your extra fee.
Please note that this shop is not responsible for any errors on the part of the United States Postal Service. Lost or delayed packages cannot be replaced or refunded. Insurance may be placed on a package at the request of the buyer and the buyer is responsible to pay any extra fees required for the insurance.
Delivery errors due to incorrect shipping addresses provided by buyers are not the responsibility of this shop. All items are shipped with a tracking number to ensure that as much information as possible is available to buyers while their order is in transit.
No items will be shipped until full payment is received.
Returns & exchanges
At this time I do not offer refunds or returns as each item in my shop is made-to-order for each person. The exception is if I send you a wrong or damaged item or if item is listed as READY-TO-SHIP - these items must be returned in original condition within 10 days for a refund to be given. I do not refund any shipping charges on items already shipped.
I communicate here through etsy conversations. I am usually able to return etsy messages within 24-48 hours-- or within minutes when I am actively working in my shop!
I happily accept custom orders for headbands and blankets, however please keep in mind that processing times may be longer for these unique items.
*All content including photography, design, ideas and descriptions are copyright of Sweet Bambino Design.