Items will be shipped once payment has cleared. If paid by Paypal, please make sure your Paypal address is accurate. PLEASE NOTE :Bespoke handmade items will require a certain amount of time to complete. Will provide you the information. The postal service used may vary, will provide you the details and tracking numbers where applicable. Items posted may require a signature upon delivery.
INTERNATIONAL POSTAGE: the postal service used may vary, will provide you details and tracking numbers where applicable. Items posted may require a signature upon delivery. Please check your country's customs regulation, any import duties and/or taxes are the responsibility of the buyer to pay.
I accept all major credit and debit cards and payment can be completed via Etsy Direct Checkout or Paypal. Customers in the UK can pay with cheque, please contact me directly if you wish to use this method.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
BESPOKE / PERSONALISED ITEMS Bespoke and personalised items are non-refundable unless they are faulty.
ALL OTHER ITEMS Items may be returned within 14 days of receipt in the same condition which they were delivered ( new items have to be returned unused).Buyer is liable for all postage costs for any items which are returned. Refunds will be issued within 14 days upon receiving returned item. Please return item with insured postal service, because I have no responsibility if returned item lost in transit.
PLEASE NOTE: Leather being a natural product, may on occasion show some sign of irregularity. Due to the nature of the dying process, colours and shades of leather products can differ on occasion.