While I have stated that despatch is within 1 - 3 days, I aim to post your item within 24 hours of receipt of payment or on the first working day thereafter whenever possible. The postage rates quoted are for Royal Mail second class post for UK destinations and Royal Mail Standard International delivery.
UK delivery should be between 3 - 4 days International Delivery - please expect up to 28 days
These delivery times should only be used as a guide as, while they are what the Royal Mail aims for, they cannot be guaranteed. Please allow extra time during busy periods, public holidays or industrial disputes. Estimates for international deliveries are for the time taken to reach the destination country and time should be allowed for that country's postal service to deliver. International orders may be delayed by Customs; in some cases delays of up to five weeks have been noted.
I am happy to combine postage for more than one item. Please send me a message if you would like to know the shipping cost to your location for the particular items you are interested in. If, when I post the items, I find I have overcharged by more than £1 for shipping I will refund the difference via the method used for payment.
IMPORTANT INFORMATION FOR INTERNATIONAL BUYERS
Please note that all customs charges or import taxes if they apply are your responsibility.
Payment is by Paypal, Direct Checkout or Etsy gift card.
Returns & exchanges
In accordance with Etsy policy.
I always try to describe items I sell as accurately as possible, but please remember these are vintage, or even antique, items and most have been used and so may not be absolutely perfect. Please read the descriptions and examine the photographs carefully before deciding to buy an item. Refunds will not be given for faults that have been described or are clearly visible in the photographs.
In accordance with UK and EU Distance Selling Regulations buyers have the right to cancel an order within 14 days of receiving it and receive a refund of the purchase price and delivery cost within 12 days of cancellation. If an order is cancelled the item should be returned in its original condition with the cost of return shipping met by the customer.
I always take great care when wrapping and packing items so they reach you safely. However, if any item is broken during transit please send me photographs of the broken item and the packaging, which clearly show the damage, and I will refund its cost and the shipping cost.
PACKAGING While I do use new packing materials, in the interests of economy and the environment, I also recycle and re-use some packing materials, where they are clean and suitable. I will always ensure your parcel is neatly packed and the item inside is nicely presented; most importantly I will always pack it well to ensure its safe arrival.