We work with various freight shipping companies to provide our customers with competitive freight prices. White glove delivery service is available for an additional fee, most items are easily set up with the help of a couple of people.
We professionally wrap and secure our items to pallets. Please check your buildings freight elevator and loading dock situation to make sure you can fit everything inside.
We can not be held responsible for any damages from shipping.
We take a 50% non-refundable deposit to begin work and order all the necessary materials to construct your project. The balance is due upon delivery if I am delivering the product, or before it ships out if you are out of the tri-state area.
Returns & exchanges
Due to the nature of my business I can not issue refunds on custom work.
Please note the industrial nature of our designs. Many of the materials used were not originally intended for furniture construction and therefor might have some slight imperfections. The raw steel we use is commercial grade building steel, often stored in large warehouses and some pieces may develop some a rusty patina or contain imperfections in the steel that originated at the steel manufacturing facility. None of this effects the structural integrity of the materials.