Protect your CLUTCHES BY STEPHANIE custom Made to Order Clutch with an optional Scotchgard Protection.
PLEASE NOTE: This option is not available on ALL of our clutches, due to the nature of the material used. DO NOT MAKE this selection for any clutch where this listing does not show in the description of the clutch itself.
***You MUST select this option for EACH clutch you purchase. Meaning, if you order 2 clutches and want those 2 clutches (if offered in the listed clutch) protected with Scotchgard, then select 2 as your QUANTITY for a total of $10.00 (or $5 PER CLUTCH).****
This optional protection addition is applicable whether we treat just the interior, exterior or both interior and exterior of your clutch.
Please feel free to contact me with any questions.
For jewelry purchases only ....allow up to 3-5 business days Monday-Friday from when you have received email confirmation from me that your order & payment has been received.
For clutch purchases....please see individual listings for shipping times.
Requested rush orders (if item and/or materials are available) will incur an additional $10-$25 charge for both Made to Order Clutches and jewelry items. A $25-$50 for rush order requests for larger orders.
We ship via US Postal Mail only at this time. All orders over $100 will require a signature.
We accept PayPal, Visa, Mastercard, Discover and Amex. You have 24 hours to contact us from the time your order is placed & received by us to cancel your order.
All TX orders will incur a sales tax charge.
Returns & exchanges
Due to the nature of our business, custom items cannot be returned.
We do offer exchanges for our JEWELRY ITEMS only. In order to receive an exchange, jewelry items must be received in resalable condition (in other words, you must not have used the item(s), ALL components must be returned, and the item must not appear to have been used when we receive it).
Before you return for exchange, you MUST contact us first for a Return Authorization & address of where to send .
OUR CUSTOM CLUTCH ORDER PROCESS If you would like to request a customized clutch from Clutches By Stephanie and would like to view a finished example of the clutch (which will also be available for purchase after completion), then this would be your best option. If you have a specific color in mind, please message us before paying the clutch deposit, see details below. The construction of a completed clutch will take approximately 5-10 days. Sorry, at this time, we do not accept fabric or other materials from customers.
CUSTOM CLUTCH DEPOSIT Please note that before we begin any construction on your customized clutch request, we require a $15 non-refundable deposit, per clutch (no exceptions). Therefore, if you have any specific color in mind, please message us and purchase a swatch before you pay for the clutch deposit. See details for ‘SWATCHES’ below. If you choose to purchase the sample clutch or clutches after your review, then the following applies: $10 of the non-refundable deposit (per clutch) will be credited towards the FINAL PURCHASE IF you choose to purchase the clutch. The credit will be sent to you by email in the form of a code to apply at checkout. Please note that the code will EXPIRE within 15 days of email notice. (For a single multiple clutch orders, one code will be sent totaling the entire amount of the credit) The remaining $5 of the non-refundable deposit (per clutch) will be to cover the costs & labor that went into preparing the sample clutch. If the code is not used within 15 days, the customer also forfeits the $10 credit. IMPORTANT: Please note that if the customer fails to apply the code for the $10 credit at checkout, then the credit will also be forfeited by the customer and no refund or adjustment will be made to the customer after the transaction for purchase has been submitted. If you choose NOT to purchase the sample clutch or clutches after your review, then the following applies: The entire $15 non-refundable deposit will be forfeited by the customer in order that we may recover our costs. No exceptions.
SWATCHES Swatches are available for an additional $2.50 per request. Please note that the cost for swatches is neither refundable nor credited towards the final cost of the clutch. Simply let us know what specific colors you are looking for in the customization request box. (Only 3 swatches per request…no credit or refund for any reason)
OUR PRICES FOR CUSTOM CLUTCHES Please keep in mind the following prices for your customization requests. BASE CLUTCH: - The Base Clutch includes your choice of Grosgrain Ribbon exterior and a basic solid color premium cotton interior. The following options and costs are available:
Base Clutch (no strap, handle or chain) - $25 per clutch Base Clutch (with wristlet handle) - $32 per clutch Base Clutch (with chain) - $30 per clutch Base Clutch (with pearl strap) - $35 per clutch
MODIFICATIONS: - Modification request to the Base Clutch will result in additional costs per clutch. The additional costs are as follows:
Satin Fabric Interior – add $3.00 per clutch Satin Fabric Exterior – add $3.00 per clutch Satin Ribbon Exterior – add $5.00 per clutch *Canvas Print Ribbon Exterior – add $3.00 per clutch* *Premium Cotton Fabric Print Interior – add $5.00 per clutch Faux Leather Fabric Exterior (limited colors available) – add $7.00 per clutch Linen Like Fabric Exterior (limited colors available) – add $6.00 per clutch *Brocade Fabric Exterior – add $8.00 per clutch
*See any existing clutches in our Etsy store for available options or message us if you have a particular print/color in mind.