******** All of my lampwork glass beads are individually handmade in my garage studio using mainly Effetre or Vetrofond glass rods. They are annealed in my digitally controlled kiln for long-lasting strength and durability.
If you have any questions, please don't hesitate to contact me.
I ship USPS first class within the US and international first class everywhere outside of the US.
International Customers: Packages usually take 7-10 days to reach you. However, because of routing issues and customs, please allow 6-8 weeks for delivery. Import duties, taxes, and customs charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges. I will not put "gift" or a lower amount of value on customs forms. Doing that is against U.S. and international laws.
I prefer payments via Paypal, or direct checkout through my shop.
I will also accept a personal check or money order and as soon as I receive it and it has cleared, I will ship your item. When paying by check or money order please list the item number and your mailing address along with your payment.
Returns & exchanges
I want you to be 100% pleased with every purchase you make. A full refund (minus shipping costs) will be given for items that are returned in the same condition as was received within 30 days. Please contact me and let me know before returning any item.
Please mail it back to me with insurance or shipping confirmation because if I don't receive it, I cannot refund. Refunds will be given in the manner of payment you used. Refunds will always be given through Etsy's return system if direct checkout was used. Although I hope you don't need to return!
I promise to work with you with and with your satisfaction in mind.
Please contact me if you wish to have any custom jewelry designed!
I enjoy the opportunity to work with you to create your next hand crafted, original, one of a kind piece of jewelry! I look forward to hearing from you!!