marcellavineyard is taking a short break
marcellavineyard
Note from seller

Merry Christmas and Happy New Year! We are taking the rest of this year off to be with our families. Thank you for choosing us to create unique and special gifts for the ones you love!

Personalized Sandblasted HOME/NATIVE Bottles

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Features
Handmade
Made in Hartland, Michigan

Item details

Display our sandblasted bottles as the perfect centerpiece for your indoor or outdoor table/bar/countertop. Makes a perfect decorative piece for your fireplace or mantle!

If you couldn't tell, we are Michigan based company, but would be more than happy to sandblast your state in place of the mitten! Please indicate which state you would like in the "Message to Seller" area when purchasing as well as the color bottle you would like it to be on. The state logo will just be the generic design for that state or team.
**If you have a specific state stencil that you would prefer over what the generic design would be PLEASE contact us via "Custom Order" so we can get the design you prefer.

Custom designs of your choosing are available upon our approval. Please contact us via "Ask A Question" link and we can work out a specific design.

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SHIPPING:

We cut each stencil custom to order. It takes us anywhere from 3 - 7 business days to design and cut each stencil. Then an additional 1 - 3 business days to sandblast your order; depending on size. We will ship them out USPS Priority 2-day mail so you'll get them FAST!
In a rush? Contact us about EXPEDITED shipping for an additional fee. If we can make it work with our schedule, we'll be happy to rush your production and shipping.

**By purchasing this item you agree to our terms located in the Shipping and Policies link.**


FAQs

All of our products are dishwasher safe.

The more detailed you are the better. We absolutely love custom designs/orders.

We can gift wrap/package upon request.

All of our products are dishwasher safe.

The more detailed you are the better. We absolutely love custom designs/orders.

We can gift wrap/package upon request.



Reviews
Average review
(1)
Dec 7, 2016 by Michael Wojcik

Shipping & policies
Preparation takes 1-2 weeks
Arrives from the United States
Estimated Shipping
Shipping to
Zip or postal code

For certain items, production time may take up to 1-2 weeks. We only say this for our own protection due to family time, emergencies ect. but typically production turn around time is no more than a week.

If you need a RUSH order please contact us and we will do our best to work with you.

All orders will be shipped to the address you provide to us here on Etsy.

We primarily us USPS priority for most of our items. USPS typically takes 2-4 days for delivery with priority mail. Larger quantity orders are shipped via FedEx.

We have tracking information available for each and every package that is shipped. In the event an item is seemingly lost in transit, we do wait 15 mailing days (from the shipment date) prior to beginning a research investigation with the mailing authority. If the package is deemed lost by the postal service itself, replacement items will be issued (please allow 7 business days for the research to take place).

If the order is returned to us marked as "incorrect address" by the shipping authority, and it was shipped to the address you provided, you will be responsible for the cost to have the items reshipped out. You must provide an updated (correct) mailing address prior to reshipment.

We are not liable for packages lost or stolen once the shipping authority has deemed them delivered to your address.

There is always the chance that your product may arrive broken no matter how well it was packaged. If you come across this issue we will be more than happy to make a replacement at no cost. With that being said there are a few requirements:

-Please contact us regarding the breakage no later than 5 business days of the date of the delivery as stated by USPS or FedEx. If you do not contact us within that time frame you give up the option for a replacement item. Because glass is fragile we must limit the time frame of reports/claims.

-Temporarily keep all broken items including the box in case the carrier wishes to inspect them damages.

-Email photos of the broken items and of the outer box to MarcellaVineyard@gmail.com


Payments

We only accept payment from Etsy Direct Checkout & Paypal. You do not have to have a paypal account to use paypal, you can use your credit card through it.


Returns & exchanges

Due to the personalized nature of our products, no refunds are available. We are committed to your satisfaction, so please contact us ASAP if you have a problem with an order. If there was an error on our end, we will refund or replace.

If items are being replaced, the original product will need be returned to us undamaged before we begin remaking the new product. If product is returned damaged or not delivered, we reserve the right to not remake the product. The return fee will be at your expense, but the new product and shipping will come at no cost to you. The returned product can only be exchanged for like product. If you decide to change any part of the design or product, you will need to re-puchase the new items.

If items are being remade, pictures of final product may be sent for approval. Once items are approved and the order is shipped, the order is final. Unless the glasses get damaged from shipping, no refunds or remakes will be available. Please ask us for as many photos as you desire. We take pride in our work and want every order to exceed your satisfaction.


Additional policies

As said before, we truly care about our customer's happiness when purchasing our products.

When it comes to a custom order, please feel free to be as specific as possible!! The more details the better.

Wholesale/bulk orders are available upon request. Please email us at MarcellaVineyard@gmail.com to discuss details.

Please be aware that we may use pictures of any piece we make for advertising purposes. If you do not wish for us to do this please let us know and we will take it down.