After your payment is complete I usually leave your positive feedback on your speedy payment! At this time I will tell you when I can send off your item. Usually it is within a day or two.
I do not ship with confirmation or insurance--I'm trying to keep the prices as low as I can! I also tend to pick regular mail, or the least expensive way (although if Priority is only a minimal difference I will take that). But if you would like to have these things or expedited sending you are more than welcome to request them, and have the extra cost added to your bill.
I prefer to have payments through PayPal; for international buyers this is the only option. If you are in the United States, I also accept USPS money orders, in USD, of course.
Are you hellbent in love with an item but can't pay all at once? Please send me a message regarding a possible multi-payment plan. I am very flexible, even for the smallest budgets. Ideally this will be for purchases of $50 or more (not including shipping)within a month time period, but I will judge this on a case by case basis. More expensive orders may warrant a longer payment time; you have a unique budget, which is why I ask that you send me YOUR idea of a plan that you can keep. (I was a kid once with a very limited allowance so I will at least hear you out before I say yes or no!)
Returns & exchanges
I hope I never have to deal with refunds or exchanges, but just in case...
I will exchange for a new item or store credit, shipping expenses not included! Unfortunately this will be the buyers responsibility.
Each claim will be unique and judged on a case by case basis. Most of my items are hand-made, one of a kind products and will not be accepted for return. In the cases of my printed wares (T-shirts, totes, postcards etc) They must not suffer any wear or damage for them to be accepted as returns. I am not responsible for damage incurred by shipping (I am picking super strong boxes to ship your goods in! I have lots of practice sending off ceramics, as a reassurance to you)
I love custom work and greatly welcome any wishes.
If you are a business interested in wholesale or mass discounts, please message me!