I am willing to make rush deliveries as long as we work it out pre-payment. For an extra fee, I can (usually) do same-day or next-day delivery. Please send me a message before ordering if you would like to do this.
I cannot guarantee delivery times, though my estimations of my item arrival times are as follows: Within Canada: 1-7 days USA: 1-2 weeks International: 2-6 weeks
Can receive payment via paypal, debit, credit and gift cards.
Paypal/Debit/Credit Instant Payments: Payment clears right away and your order will be ready within 1-10 days.*
Bank Transfer/Payment: This payment method takes several days to clear. As soon as it clears, I begin working on your order and prepare it for shipping. Please be aware that your order will take longer to send out because of this.
Cancellation policy: I will cancel and refund your full transaction if need be. I can also do returns on single items within your order as well. I cannot cancel an order once it has been marked as shipped.
*Unless otherwise stated on item description or through personal conversation.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 30 days of delivery
Ship items back within: 60 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
DAMAGED ITEM If an item you receive is damaged, I will gladly replace it as long as you take a picture to show me the damage. If you do not care to have the item re-sent I can prepare a full refund for the item only (discluding shipping costs).
LOST ITEM If you have not received an item, send me a message. I'll give you a waiting period and if you still have not received the item after the given amount of time, I will send it again -- free of charge. I will also consider a refund instead of resending if you choose so. However, this does not apply to original art pieces of art or custom orders as I cannot replicate a one-of-a-kind item.
CANCELLATION If you need to cancel your order, do so before your item has been marked as shipped. I cannot give out refunds for already shipped items.
RETURNS OR EXCHANGES If you would like to return or exchange your item please contact me within 30 days of your order being shipped out and have the item out for delivery within 60 days. When I recieve the item, I will give you a full refund for the item only (discluding shipping costs).
UNSATISFIED Send me a message so we can discuss why the item has left you unsatisfied. Your feedback is important! If I sent you something that you feel is not up to standard, I would like to know. A refund is negotiable.
ON SOLD OUT OR LOW QUANTITY ITEMS: -If you notice an item is sold out or is in too low of quantity, just contact me! I can make most of the items in my shop on demand or at least tell you when it is going to be restocked.
ON DISCOUNT/SALE ITEMS: -I offer sale prices when ordering larger quantities of any item in my shop. Please contact me if you're interested so I can set up a custom order.
ON CUSTOM ORDERS AND COMMISSIONS: -I can make you a custom, one-of-a-kind piece of art for you. Request a custom order if you are interested and we can work out the details together.