Please be advised that orders to be ready to ship can take up to 2 weeks after being purchased depend of the item . I will provide a tracking number for all orders in USA, but once I mail the package is out of my control I will be not responsible If the package is misplaced , Damage or lost by the post office, you will have to contact the postal service. If you would like your package to be insured by the shipping company please send me a message before placing your order.
I have no control over any Delayed ,Damage or Stolen packages. I send all packages USPS First Class or USPS Parcel . which should reach you between 3 to 9 days. I will use your registered Etsy shipping address for all items, Please check that your address is correct before placing your order . If you would like your order shipped to a different address, please write in the notes section the address you would like your order to be sent .
Shipping times are based on where the order is going. If you are within the same country USA , it's up to 9 weekdays . If you are not in the same country, it's up to 6 weeks **** PLEASE PLACE YOUR ORDER WITH TIME **** Please note that each piece is handmade when you ordered and require Crafting time plus 3 to 4 days to dry before they can be shipped. They are shipped immediately after they are dried.
I don't have any control once the order is on transit, once I mail the package I'm not responsible if you don't receive it on time.
Note that is NOT Tracking number for any international order and all Internationals buyers are responsible for any customs Tariffs or any Tax if customer refuse to paid any custom tariffs or any tax and the package is returned will be no refund made by me please check if any fee or regulations that you will have to pay or complied for your order in your Country before ordering.
In a event of a special case were a return is approve by me by message thru here customer pays all Shipping charges from the delivery and the return. . NO RETURN ALLOWED All Sales are final Thank You !
All major credit cards are accepted for payment in U.S. Dollars. Etsy gift cards are also welcome.
Payment must be made in full and have cleared before any READY-TO-SHIP item is shipped and/or the crafting of a MADE-TO-ORDER item is initiated.
Please note that MADE-TO-ORDER items may take up to 2 weeks before they are ready to be shipped as crafting usually takes 1 to 2 weeks .
Returns & exchanges
Unfortunately, due to the nature of our products Cold Porcelain Favors and cake toppers, being used on a food items ( like cakes and Cupcakes ) we're unable to accept any returns. I'm responsible for your purchase until it reaches the Post Office. After that, it is out of my control and I recommend that you purchase shipping insurance. Insurance is to protect against loss or damage during shipping. If you choose not to buy insurance and your purchase is lost or damaged by USPS, we cannot provide a refund
No Refunds or Exchange all sale are final.
Please note that these items are handmade and each item will vary slightly in color shape and size. Item shown are examples of items that will be made and shipped
NO RETURN ALLOWED All Sales are final Thank You !
In the case that you need a rush delivery or a custom color other than the one that we have listed please send me a message before placing you orders I will answer your message as soon as possible
Unless otherwise specified All items are Handmade of Cold Porcelain. Cold Porcelain is NOT EDIBLE. Decorations in these page may contain small Pieces And they are NOT TOYS PLEASE never Let a child playing or unattended using these items.