Delivery will be via 1st Class Royal Mail. While it is stated that items will be sent in 3-5 business days, we always endeavour to send the item as quickly as possible on receipt of order.
If you would like another service eg. 'Signed for' or tracking, or need an item sent 'next day' please message me for a price. Please remember all prices include packaging. Most items will be sent in a gift pouch or box.
If you would like multiple items sent together, please message me for a price.
The item ordered will be sent to the shipping address stated in your Etsy profile. If you wish for the item to be sent to another address please specify.
We accept debit/credit cards listed at checkout.
Please note -Taxes/custom fees are the responsibility of the buyer, prices are quoted as price for item and do not include any taxes that might be incurred at customs.
Returns & exchanges
Please let us know if an item is received damaged upon receipt, or within 14 days. Please email a photo of the damage.
Or if you decide to change your mind and wish to return the item, please email the reasons why and I will send you address for return. Again, please make contact within 14 days. Postage will be at sender's cost and I would ask that you use 'signed for' to ensure its safe passage back.
If an item is not received within 14 days, please contact me and I will contact the PO. Please bear in mind they will expect 28 days to pass before investigating.
I always obtain proof of postage.
UK Statutory Customer Rights Apply
If you have any queries, please feel free to message/email us. We endeavour to answer all queries within 24 hours if not sooner. We want you to be a happy customer so please communicate if you have special requests and we will endeavor to meet your requirements wherever possible.