Your files will be available to download once payment is confirmed. Here's how.
I accept payment through Paypal. If you don't have a Paypal account, you can still use your credit or debit card to pay online. Just follow the guest checkout instructions through Paypal.
Please make prompt payment for orders. I want to get started on your design right away and get it to you as fast as possible.
If you wish to cancel or change an order, you must do so within 24 hours of placing the original order. (This does not apply to digital PDF pattern orders, which can not be canceled once they are purchased.)
Returns & exchanges
Customers are my priority and I pride myself on customer service. I want you to be satisfied with your product. If you have a problem or concern please let me know.
Items such as hats and gloves need to be allowed time to break in and conform to your unique shape. Please remember yarn can stretch, as well as shrink in the wash. Color may also vary slightly due to dye lot, your monitor's settings, and photography lighting.
Due to the nature of crochet patterns, they may not be returned or exchanged for any reason. All sales are final. If you have questions I will do my best to help you via email.
It is the customers responsibility to read the listing details in full. I will not refund a crochet pattern order, even if you didn't realize it was for a pattern to make your own item and not a finished item. It states that in the title and first sentence of the listing :)
***Please note: I hand-make each item custom/made to order. I do not have an inventory. Processing time for finished crochet items is generally 2 weeks.
If you're looking for something in particular and don't see it listed here, please let me know. I'm always in the process of designing new items and will happily custom make an order to suit your needs.