We happily ship to anywhere in the US by USPS Priority Mail which is quoted to take 2-3 days transit time, but is NOT guaranteed. If you would like to upgrade to Priority Express shipping, please contact me for a quote.
Shipping primarily within United States, however if you live in another country and are interested in purchasing one of my products, please contact me and I will see if I can accommodate your order.
I cannot make an absolute guarantee on ship dates; even with Priority Shipping. I am happy to give you a general estimate, but once your item has shipped I am solely relying on USPS to make the final delivery. I will do everything I can to get your item to you on time, but please allow for enough time to receive your order once you place it! :) You can find my current production time in the shop announcement on my homepage, as well as the shipping & policies tab. Feel free to convo me with any questions or special requests.
Please allow 4-10 business days for production of all orders, unless we speak prior to placing your order and I confirm I am able to accommodate your items within a rushed time frame. Please keep in mind that the production time is separate from the time it takes to ship the items, which is an additional 2-3 days. Please ensure your address is correct on Etsy prior to ordering. We cannot be responsible for items shipped to the wrong address.
When your package is shipped, you will be provided a tracking # via email. I do my best to package all items securely so your order arrives safely and can not be held responsible for how the package will be handled by USPS. You assume all the risk. No issues will be refunded for damages that occur in the hands of the mail carrier.
I accept PayPal and credit cards through Direct Check Out on Etsy.
Returns & exchanges
I want you to be absolutely delighted with your purchase. Should you have any concerns regarding your order upon receipt, please convo me. Any returns/exchanges are approved based on our discretion on a case by case basis - just connect with me at LovePrettyDetails (at) gmail (dot) com No refunds on custom orders.
Please note we cannot be responsible for balloons that pop. Balloons can be overfilled or mishandled and will easily pop. They do not like extreme changes in temperature so please be aware of this.
Please understand that colors may vary slightly due to differences in monitors. Also remember that these items are handmade, no one piece will be exactly the same. if you are trying to match an exact color, it is best to order a sample or help provide a detailed description of the color you are looking for. I am happy to match as close as possible.
Please note: overfilling of any balloon will make it pop. Please ask the person who fills your balloon to fill it slowly so you have a better chance that they won't overfill it.
If you are having a photo shoot you might consider buying extra balloons. Sometimes events out of our control can make balloons pop. For example, overfilled balloons will pop. Balloons also don't like extreme changes in temperature. They may pop if it's too hot or too cold. I cannot be responsible for how you handle the balloon or if it pops once filled. All balloons float unless otherwise noted in the listing. If you fill your balloon with helium and it doesn't float, the helium tank is bad. Ask for it to be changed.
Are you a wedding or an event planner and you need bulk orders or custom items made? Let me get your orders out to you on time with any custom touches you need. I do give discounts to the trade.