…。…。…。…。…。…。…。 …。…。…。…。…。 Pay attention： Because the doll is made from a special material and may be easily tainted by colors, it is recommended to put a pair of white stockings on the doll before putting on stockings of a dark color.
Default shipping method is registered airmail (post office) so there will be tracking number. If you need EMS service, please inform us in advance. (Postage will be different. Basic EMS shipping cost starts from $25.)
Shipping registered air mail can be tracked by post office but not all can be tracked via website. Post office takes 1-2 months to get response of tracking.
If your order amount is urgent, EMS shipping is recommended. Please be aware before ordering.
*****Shipping Schedule: Every Tuesday & Thursday before noon(Asia Taiwan Time)
All packages will be delivered by the postal service who picks up merchandises from our store and will provide tracking number to us 3~5 days later.
Therefore, we will inform the shipping first without tracking number via Paypal system. Then once we have tracking number, we'll update the info. in Etsy order system.
Buyer shall contact the recipient’s local post office for questions concerning whether the package has arrived.
!! Important info.：Beginning October 1, 2015, U.S. customers will not be able to obtain tracking and delivery information for inbound registered items from many countries on usps.com.
If the shipped goods are returned by the buyer’s country’s post office for unknown reason, we will inform the buyer at the first step. If necessary, we will take photos of the returned goods with post office’s stamp for buyer’s reference. If buyers ask to send the goods again, the buyer is responsible for paying the resend shipping cost . If the buyers ask for refund, we will deduct the shipping cost and refund the balance to the buyer.
Please make sure you agree this policy before you make orders. We appreciate your understanding.
--------------------------------------------------------------------------------------------------------------- ※Delivery Time
Usually customers need to wait from 10 days to 2 months. (Different Country For Different Delivery Days)
The package may be delayed by customs inspection of the buyer’s country. It is not an error caused by the sender.
If you have URGENT need or worry about Missing , please use EMS shipping ( shipping cost will be different). Thank you.
We are not responsible for inquiring about the delivery time to customers as we can’t inquiry other country’s customs or post office. Customers have to contact the local post office for the delivery time by themselves. Please consider the above condition if long international shipping time is not preferred.
Paypal only. Thank you! ^///^
Returns & exchanges
※ If any items of your order are out of stock while we're preparing to pack, we will inform you immediately to see if you'd like to change other items or prefer to refund.
※ Wrong products or quality problem, we'll resend or refund.
Coolcat shop is dedicated in designing, developing and selling doll’s peripheral products only. **We DON'T sell dolls.** Please note that all pictures of product are NOT including dolls. Please read the product description in details to avoid causing any misunderstanding. Thank you.
The color of picture would be incompletely similar with the real commodity due to the light of photography scene, equipment and the hypothesis of computer. We'll try to remain the original color of the commodity as possible as we can. ** The color of pictures will be look slightly different from real commodity. Please understand this condition before order.