Custom portraits are digital, which means no physical items will be shipped to you. The results of my work are .JPG or .PDF files, delivered to your email or through Etsy conversations.
If you want to print a portrait, you can do it at your local printing house right after you get it from me.
~Stickers & Prints~
Please allow 2-3 business days for your order to be shipped to you. I'll keep you posted via email.
I accept payments to PayPal only. If you don't have a PayPal account, you can still pay with your credit card through PayPal, and you don't need to register there. All you need is your credit card, just like if you purchased from any other online store.
Check this link to find out how to pay with your credit card using PayPal: https://blog.etsy.com/en/2007/how-to-pay-with-a-credit-card-and-create-a-paypal-account/
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please let me know if there is something you don't like about your item, and I will do my best to find a good solution.
1. How to commision a portrait. Please contact me first and describe what kind of portrait you need; is it a one person or a group portrait? do you need heads only, half-body or full height portrait? do you wand a simple background, or a detailed one? After I know that I will be able to tell you the cost of your order.
In order to start drawing I will need you to make a puchase and send me the reference photos. Please try to find several photos that clearly show facial features and also photos of a face from different angles.
2. How long does it take. It usually takes two weeks to draw a portrait. If you want many people on your portrait, I will specify the terms separately to make sure I meet your deadlines. General rule - the earlier you make an order - the better!