the photo & listing description stated I was to receive an Ohio State charm yet I received a North Carolina Tar Heels charm. I've tried to contact the owner of this shop to fix this issue & haven't heard back from them. obviously this listing wasn't made properly since the photo & listing description isn't the same as the title of the listing. I figured I would be getting what the photo & description states, but I guess not. this is the 2nd time I've ordered from this company just to have my order screwed up. if I don't hear back by the end of the week I will making a claim with Etsy to get my money back. I DO NOT RECOMMEND ORDERING FROM THIS SHOP ! really read the reviews, customer service sucks & all this shop owner seems to care about is money, not making happy customers.
Orders are shipped through the United States Postal Service unless otherwise specified. 99% of orders are shipped with 24-48 hours. International shipping is available. We also ship to APO, FPO and PR at no additional charge. Expedited shipping is available at additional cost. Please contact before purchasing if expedited shipping service is needed.
Currently accepting Paypal payments and Credit Card payments through Paypal.
Returns & exchanges
Refunds are allowed. Seller must pay return shipping and there is a 15% restocking fee for all items returned. If order received is incorrect or damaged please contact us first so that we can resend out the correct items or new items depending on the situation.
Please contact before purchasing any order containing more than 25 charms. Custom orders are welcome, but inventory is constantly turning so we want to make sure that we have your complete order in stock before you purchase.